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The LaSalle Group
Charlotte, NC, United States
LaSalle Network is currently working with a client who is looking for a Customer Service Representative! This position is remote and full-time. Please note that training will be ONSITE for two weeks from 8 am - 5 pm in Charlotte, NC. Our client is looking for an individual that has strong communication skills, positive attitude, and eagerness to
Job Source: The LaSalle GroupCircle K Stores, Inc.
Belmont, NC, United States
Store 2708379: 101 Belmont Mt Holly Rd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Cu
Job Source: Circle K Stores, Inc.Vantage Concepts
Indian Trail, NC, United States
The consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of cr
Job Source: Vantage ConceptsEquitable Services
Charlotte, NC, United States
Customer Service Representative ( 240000A0 ) Primary Location : UNITED STATES-NC-Charlotte Other Locations : UNITED STATES-Remote Organization : Equitable Schedule : Full-time Description At Equitable, our power is in our people. We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a
Job Source: Equitable ServicesiQuor
Charlotte, NC, United States
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like f
Job Source: iQuorFamily Dollar
Concord, NC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarFamily Dollar
Fort Mill, SC, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarSearch Solution Group
Charlotte, NC, United States
Job Overview: The Customer Service Representative position in Charlotte, NC, is a pivotal role within our client's organization, a global leader in pioneering industrial packaging. This role focuses on establishing and maintaining strong relationships with customers through effective communication and resolution of issues, alongside handling order
Job Source: Search Solution GroupCharlotte, NC, United States
Description
Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience.
Job Responsibilities
Customer Interaction: Interact with customers via phone or email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance.
Problem-Solving: Identify and analyze customer needs, providing creative solutions when necessary, scheduling the appropriate services, and escalating complex issues to the appropriate management team member.
Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in our customer management system.
Dispatching: Efficiently dispatch vehicles and coordinated personnel to meet customer requests, considering factors like location, urgency, and availability and routed to customer sites.
Product Knowledge: Develop an understanding of our products and door services to provide accurate information to customers.
Great Reasons to Work at Vortex
Hourly salary based on experience: $22.00 - $29.00
Career Advancement opportunities
Positive Work Environment
Recognitions and Rewards
Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO
Work Environment
Regular shifts are available between Vortex business hours of 7:00 AM - 5:30 PM; Monday through Friday.
Position requires you to be available to work in the office, not remotely
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Must have the ability to walk short distances and sit for prolonged periods of time.
Noise level is moderate in an office environment.
Requirements
High school diploma or equivalent; AA/BA preferred.
One (1) – three (3) years of customer service experience, or administrative background preferred.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Attention to detail and accuracy in data entry.
Ability to work in a fast-paced environment and able to prioritize tasks.
Patience, empathy, and a customer-centric mindset.
Ability to work effectively in a team and handle high-stress situations with professionalism.
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite.
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Customer Service Representative jobs in Charlotte, NC, United States
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