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Description
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You'll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help
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Position Summary
Under supervision of an attorney supervisor and/or other managers, the Intake Specialist may perform any or all of the following duties: Greet clients; answer telephone calls from applicants for service, client and/or the general public; helpfully and respectfully interview potential applicants for legal services who may be under
Overview
The San Diego, CA office of Lewis Brisbois is seeking a Client Intake Specialist with legal experience. The Client Intake Specialist is responsible for handling the intake process for their local office by organizing and tracking new client data and processing new matter memos. Essential functions of this role include but are not limited
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Job Details
Job Location
VOASWC - San Diego, CA
Description
About Us:
Volunteers of America, is a non-profit social service organization, that is committed to uplifting the lives of the most vulnerable in our community. Visit us at https://www.voasw.org.
Job Opportunity:
Volunteers of America Southwest is loo
Job Details
Job Location
VOASWC - San Diego, CA
Description
About Us:
Volunteers of America, is a non-profit social service organization, that is committed to uplifting the lives of the most vulnerable in our community. Visit us at https://www.voasw.org.
Job Opportunity:
Volunteers of America Southwest is looking for a dynamic person to help
Position Title : Intake Specialist
Organization : Jewish Family Service of San Diego
Department: Immigration Services - Afghan Legal Services Program
Position Type : Full-Time (37.5+ hours/week), Non-Exempt
Work Setting: Onsite
Reports To: Director of Immigration Services
Pay Rate: $18 -$20/hour
Total Compensation :
In addition to stand
Job Source: Jewish Family Service
Litigation Intake Specialist
San Diego, CA, United States
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Responsibilities: • Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Log all incoming calls and emails in our database • Book consultations via Calendly, manage all Calendly templates and links, and confirm potential clients' attendancE screen for conflicts of interest • Diligent follow-up using our database and record notes record attorney notes in the CRM system • Generate fee agreements and invoices and send them to potential clients • Follow up about engagements • General office tasks like mail management, research, etc. as needed • Onboard new clients and set up client files as required • Work with marketing to optimize the intake glide path • Follow up with clients post-representation and execute post-representation glide path • Check-in calls with prospects and existing clients to see how they are • Process gifts through our gifting program Qualifications: • Previous customer service or sales experience preferred • Possesses outstanding communication skills and sense of empathy • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency • High school diploma or equivalent needed, while a Bachelor’s degree is desired • Strong computer and data entry skills • You must enjoy talking on the phone. If you dislike the telephone and making calls, this will be a challenge Compensation: $20 - $25 hourly
• Log all incoming calls and emails in our database • Book consultations via Calendly, manage all Calendly templates and links, and confirm potential clients' attendancE screen for conflicts of interest • Diligent follow-up using our database and record notes record attorney notes in the CRM system • Generate fee agreements and invoices and send them to potential clients • Follow up about engagements • General office tasks like mail management, research, etc. as needed • Onboard new clients and set up client files as required • Work with marketing to optimize the intake glide path • Follow up with clients post-representation and execute post-representation glide path • Check-in calls with prospects and existing clients to see how they are • Process gifts through our gifting program • Book travel, as needed for attorneys