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Glassbox
Jersey City, NJ, United States
Glassbox is looking for a Customer Success Manager to join our Global Commercial team.We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.Our customers are the b
Job Source: GlassboxAcuative Corporation
Fairfield, NJ, United States
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Job Source: Acuative CorporationPenn Foster
Jersey City, NJ, United States
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Job Source: Penn FosterTrustpilot, Inc.
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Job Source: Kira LearningTemplafy
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Job Source: TemplafyTelsource
Fairfield, NJ, United States
As the Customer Success Manager, you are the “CEO” of the accounts assigned to you, owning the outcomes and relationship with that client and accountable for the services and billing for that client, you will be assigned to key accounts with high profile client visibility. To be successful in this role you will need to have a technological backgro
Job Source: TelsourceBrightflag
New York, NY, United States
The Opportunity Brightflag is the fastest growing company in the legal tech space and the #1 rated enterprise legal management product on G2. We're bringing a trailblazing product, which is truly differentiated, to a fast growing market. And we are continuing to invest heavily in product and customer success. This means that our customer success t
Job Source: Brightflagunited states
Customer Success Manager
Location: New York
Salary: Up to $170,000 depending on experience
Skills : Customer Success, Customer Retention, Relationship Management, Account Management, Up-Selling, Cross-Selling, Compliance, Regulatory Reporting, Trade Surveillance, Market Surveillance, Communication Surveillance
Artemis Talent have partnered with a Regulatory Software provider who deliver end to end cloud based solutions to Financial Services firms. Due to successful growth and expansion my client are looking to add an experienced Customer Success Manager to join their US team. As part of the Customer Success team you will be instrumental in enhancing key client relationships to deliver a best in class service allowing clients to get the most out of their products and services.
Key Responsibilities:
relationships with various internal stakeholders across Sales, Product Management, Implementation and Finance & Operations
will be a key participant in contributing to the renewals process and be successful in retaining client accounts for future revenue
up with Product Management teams to help enhance and client solutions working closely with sales to identify additional revenue streams for up selling
extra support to clients in the form of webinars, training videos and assist in setting up customer events and socials
Experience Required:
history of success maintaining and enhancing client relationships through key performance indicators
comfortable working and influencing C-level stakeholder both internally and externally
working in a Customer Success, Account Management or Consultancy background
thorough and detailed understanding of Financial Services Compliance functions and requirements.
If you feel you have the skills and experience required for this role please get in touch with Felix @ Artemis Talent for more information.
Customer Success, Customer Retention, Relationship Management, Account Management, Up-Selling, Cross-Selling, Compliance, Regulatory Reporting, Trade Surveillance, Market Surveillance, Communication Surveillance
Customer Success Manager jobs in united states
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