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Retarus
Secaucus, NJ, United States
Become Customer Success Manager (m/f/d) at Retarus. Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100 as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus
Job Source: RetarusBravado
City of Mount Vernon, NY, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoBravado
Atlantic City, NJ, United States
Customer Success Manager (Remote) United States of America $100,000–$175,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is looking for a Customer Success Manager to collaborate with their mid-market and enterprise customers to adopt our client's suite of AI tools. You will collaborate closely with sales, engineerin
Job Source: BravadoNICE
Hoboken, NJ, United States
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you. Customer Success Manager – WEM Portfolio The
Job Source: NICEArtemis Talent Group Ltd
united states
Customer Success Manager Location: New York Salary: Up to $170,000 depending on experience Skills : Customer Success, Customer Retention, Relationship Management, Account Management, Up-Selling, Cross-Selling, Compliance, Regulatory Reporting, Trade Surveillance, Market Surveillance, Communication Surveillance Artemis Talent have partnered wi
Job Source: Artemis Talent Group LtdAtmosfy App, Inc
, United States
About You: We are seeking a talented and motivated Customer Success Manager to join our remote team. If you are a proactive problem-solver, a great communicator, and thrive in a remote work environment, we would love to hear from you. And of course (because we're Atmosfy after all!) you absolutely love travel, discovering new restaurants, nightlife
Job Source: Atmosfy App, IncLulaFit
New York, NY, United States
Who We Are At lulafit we are redefining amenity management in commercial real estate by activating shared spaces in the modern workplace. We blend creativity with strategic insights to craft solutions tailored to the unique needs and aspirations of our clients and their tenants. Whether it's designing state-of-the-art fitness centers, cultivating
Job Source: LulaFitSmartly Job Board
New York, NY, United States
Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Succes
Job Source: Smartly Job BoardJersey City, NJ, United States
Glassbox is looking for a Customer Success Manager to join our Global Commercial team.We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world.Our customers are the best of the best and include six out of the ten largest global banks, the world's largest hotel chain, the largest healthcare and the largest telecommunications company in the U.S.Now is the perfect time to come to Glassbox and help us accelerate our global leadership position!If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit.Will you join us on this journey? What You Will Do Take ownership of your assigned client accounts and ensure their overall health and success
Create customized Customer Success plans tailored to the unique needs of your accounts, aligning their goals with our solution
Act as the single point of contact for communicating with your accounts, including regular check-ins, value discussions, and EBR/QBR presentations
Manage the onboarding process of your clients, in collaboration with Professional Services teamsProvide training and walkthrough sessions for new clients and stakeholders, enabling them to maximize the benefits of Glassbox
Ensure that the solution we provide continues to align with the evolving needs and goals of our clients, driving tangible value
Strengthen relationships and foster trust with clients, establishing yourself as a reliable partner in their journey towards success
Dedicatedly work to enhance customer satisfaction levels by addressing concerns, solving challenges, and actively seeking opportunities to exceed expectations
Strategize and implement approaches to improve customer engagement and drive higher adoption rates of our solution (usage and features)
What You Will Need A proven track record of 3-5 years in Customer Success or Account Management within a SaaS environment, demonstrating your ability to foster strong client relationships and drive their success
A technical understanding of Analytical platforms and a willingness to become proficient in Glassbox platform, enabling you to provide guidance to customersStrong customer-facing skills, allowing you to confidently engage with C-level executives as well as end-users, delivering impactful presentations
Exceptional matrix management skills to navigate cross-functional collaboration and ensure seamless coordination for the benefit of your clients
Creative problem-solving abilities, flexibility, and the capacity to work independently, enabling you to effectively address challenges and adapt to changing circumstances
Advantage Previous experience with Analytics or Customer Experience platforms
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Customer Success Manager jobs in Jersey City, NJ, United States
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