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Senior Principal NPI Reliability Engineer

Santa Clara, California

Job Description

Your Career

Palo Alto Networks is seeking an experienced and highly motivated Reliability Engineer to join our exciting, fast growing company. The candidate must be self-motivated and must thrive in an environment valuing teamwork, results, and creativity. The successful candidate will take ownership and drive quality and reliability into the company's new products from inception through the first year in production and must develop, implement and improve processes and systems to support product quality and reliability.

This position reports to Sr. Director HW Quality and Compliance Engineering and works closely with Hardware Engineering, NPI Product Management, Technical Support Engineering, Global Customer Support, Technical Operations and Supply Chain Management.

Your Impact

Establishes the strategies for documenting the controls and processes related to NPI product quality and reliability

Is integral in Engineering Development and Production teams in work to introduce new products

Develops strategic initiatives to permanently eliminate quality and reliability issues

Drives data metrics and product field performance dashboard automation

Support executive level product quality and reliability reporting enabling product quality and reliability reviews

Provide technical support for failure analysis, for corrective & preventive action processes, as well as for statistical analysis such as sampling plans and comparing actual with expected outcomes

Provide technical support for electrical, electronic & mechanical component’s quality and reliability standards

Acts as a technical resource supporting root cause analysis down to chemistry and physics of failure

Uses structured problem solving techniques to resolve critical issues and product design problems

Mentors others and creates plans for mentorship of team members

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