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The Crescent Hotels Group
Lombard, IL, United States
Description THE WESTIN CHICAGO LOMBARD Have you ever thought of working at the Crown Jewel of DuPage County? Have you thought of being a part of a team that is focused, dedicated and wants to succeed? Then The Westin Chicago Lombard is for you! We are searching for a Front Office Supervisor who thinks differently, who always finds a way to t
Job Source: The Crescent Hotels GroupSWISSOTEL
Chicago
Job Description Job Description Company Description Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality serv
Job Source: SWISSOTELHotel Leveque
Chicago, IL, United States
Hampton Inn / Homewood Suite by Hilton Chicago Downtown West Loop Insurance enrollment available from DAY 1! Paid time off available from DAY 1! Holiday pay available from DAY 1! Hotel and travel discounts at worldwide destinations! Professional development and promotion opportunities! The impact you’ll make… The Front Desk Supervisor is part of t
Job Source: Hotel LevequeAccor
Chicago, IL, United States
Company Description Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality , our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationshi
Job Source: AccorCrescent Services
Lombard, IL, United States
THE WESTIN CHICAGO LOMBARD Have you ever thought of working at the Crown Jewel of DuPage County? Have you thought of being a part of a team that is focused, dedicated and wants to succeed? Then The Westin Chicago Lombard is for you! We are searching for a Front Office Supervisor who thinks differently, who always finds a way to take care of our
Job Source: Crescent ServicesHilton
Evanston, IL, United States
A Front Office Supervisor is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Front Office Supervisor, you would be responsible for assigning work and ensuring the c
Job Source: HiltonFairfield Inn and Suites
Chicago, IL, United States
Hotel EMC2 is is in search of an experienced Front Office Supervisor with exceptional downtown Chicago market and Marriott systems experience to join our one-of-a-kind luxury, lifestyle hotel that celebrates a creative class of consumers seeking artistically curated travel, dining and hospitality experiences. This role reports directly to our Front
Job Source: Fairfield Inn and SuitesHilton
Chicago
The beautiful **_Hilton Chicago_** , in the heart of the windy city, is currently hiring aFront Office & Communications Supervisor to join our talented team\! A Front Office & Communications Supervisor is responsible for leading and supervising the Front Office and Communications \(telephone operations\) departments of the hotel on a daily basis\.
Job Source: HiltonChicago, IL, United States
Company Description
Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives.
At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision.
Be Bold, Be Inspired, Be You.
Job Description
WHAT YOU WILL BE DOING:
You are an inspiring emerging leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you're often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples' lives - and it just so happens you'll be doing just that in an award-winning hotel.
The Front Office Supervisor will support the Front Office Manager by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.
To support the Front Office Manager in all aspects of the department and inspiring the Front Office team to follow all service standards
To consistently offer professional, friendly and engaging service while creating heartfelt experiences
To communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
To develop colleagues through a meaningful training program
To assist guests regarding hotel facilities in an informative and helpful way
To follow department policies, procedures and service standards
To follow all safety policies
Any other tasks that may be assigned
Physical aspects of the position include but are not limited to the following: Frequent standing, walking and sitting throughout shift
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Qualifications
YOUR EXPERIENCE AND SKILLS INCLUDE: Previous PMS experience preferred
Computer savvy in Microsoft Window applications an asset
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
WHAT IS IN IT FOR YOU: Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging
Front Office Supervisor jobs in Chicago, IL, United States
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