Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Sandata Technologies
Port Washington, NY, United States
Job Description Job Description About Sandata Technologies : Sandata Technologies is the leading supplier of software technology solutions serving home care and I/DD agencies, managed care organizations, and state payer programs throughout the United States. The Sandata solution has been implemented by 15,000 Provider Agencies, 19 State Payers, a
Job Source: Sandata TechnologiesInsight Global
New York, NY, United States
We're looking for a customer-centric Customer Success Lead that's comfortable operating in an environment where they need to build their own processes from the ground up. They will be a founding member of the Customer Success function and will work directly with the founding team. This role requires a strategic thinker who can manage and grow our c
Job Source: Insight GlobalPitchBook Data
New York, NY, United States
About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the stat
Job Source: PitchBook DataBravado
Jersey City, NJ, United States
Customer Success Manager (Remote) United States of America $125,000–$150,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play
Job Source: BravadoMarigold
Little Ferry, NJ, United States
The Company Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in
Job Source: MarigoldKuraray America , Inc.
Tenafly, NJ, United States
Fullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data-driven solutions to a quickly
Job Source: Kuraray America , Inc.Q2
Little Ferry, NJ, United States
As passionate about our people as we are about our mission. What We’re All About Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening t
Job Source: Q2WMC Global
Little Ferry, NJ, United States
WMC Global is seeking a Customer Success Manager to join our growing Customer Success Team! The Role: Provide exemplary customer service, focusing on execution of contracts and problem-solving or escalating any client issues that arise Define and optimize the customer journey by serving as the first point of contact for clients and finding ways to
Job Source: WMC GlobalNew York, NY, United States
A Day in the Life
We are seeking a detail oriented, self-motivated candidate who is excited to work at a fast-growing startup.As the Customer Success Manager, you will onboard, engage, and retain our customers to get the most value out of the Rinsed platform. You will take ownership of the entire customer journey through onboarding and post-onboarding. You are responsible for ensuring that Rinsed customers realize the value of Rinsed tools and feel loved.
A typical day for this position at Rinsed includes the following:
Execute the customer journey from the onboarding onward
Become an expert on the Rinsed application and continue to drive adoption through continued proactive outreach
Advise clients on car wash CRM & e-commerce best practices
Gather product feedback and share it with the engineering team
Triage and troubleshoot at-risk accounts and manage escalations as needed
Assist with Customer Support and Customer feature requests
Most importantly, bring your energy and have fun!
About You
You are a driven, detail-oriented, team player who has empathy for the customer and takes pride in helping them get the best possible value out of the Rinsed platform. You care deeply about the success of each customer, their clients, and your teammates. You are passionate about learning and growing in a fast paced environment.
You bring the following experience and expertise:
You have a Bachelor’s degree or equivalent work experience, with 1+ years of experience working in Account Management, Customer Success, Customer Support, Implementation, or a relevant role
You are a multi-tasker and self-starter, with strong time management and prioritization skills
You have proven experience and success in ambiguous situations
You have strong presentation skills and credibility with audiences of all levels
You’re coachable, take extreme ownership, and trust the process
You’re excited to work with a team of low-ego, intellectually-curious, doers
Our Investment in You
By joining as one of our early team members, there is enormous opportunity ahead for you to have an outsized impact and shape the future of Rinsed in this role.
Competitive salary and benefits including unlimited PTO, health / dental / vision insurance and more.
Work closely with our founders and leadership team to drive Customer Success strategy and execute key initiatives.
An incredible team with a great blend of hustle, productivity, and fun
#J-18808-Ljbffr
Email Alert for Customer Success Manager jobs in New York, NY, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.