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Y Combinator
Seattle, WA, United States
**Customer Service Representative at Green Canopy NODE** **$50k - $55k** **Location** Seattle, WA **Job Type** Full-time **Experience** 1+ years Apply to Green Canopy NODE and hundreds of other fast-growing YC startups with a single profile. **** Green Canopy NODE builds sustainable homes fast. ****About the role**** Green Canopy NODE is seeking a
Job Source: Y CombinatorBedrosians
Seattle, WA, United States
Vision Statement for the Position You are the face of the company. You have the opportunity to build relationships with clients and provide solutions to ensure their vision is realized and enhance their buying experience. Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contracto
Job Source: BedrosiansModern Aviation
Seattle, WA, United States
Job Details Job Location Seattle, WA Salary Range $24.00 - $25.50 Hourly Description Customer Service Representative The Company Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acqui
Job Source: Modern AviationMolly Maid of Northwest Seattle - Holman Road
Seattle, WA, United States
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Paid time off As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courte
Job Source: Molly Maid of Northwest Seattle - Holman RoadY Combinator
Seattle, WA, United States
**Customer Service Representative at Green Canopy NODE** **$50k - $55k** **Location** Seattle, WA **Job Type** Full-time **Experience** 1+ years Apply to Green Canopy NODE and hundreds of other fast-growing YC startups with a single profile. **** Green Canopy NODE builds sustainable homes fast. ****About the role**** Green Canopy NODE is seeking a
Job Source: Y CombinatorAllstate Insurance Agency - Gemmarie Mitsui
Seattle, WA, United States
Job Description Job Description Benefits: 401(k) matching Paid time off Training & development The Customer Service Representative (CSR) at Allstate Insurance Agency plays a vital role in ensuring our clients receive exceptional service and support. The CSR is responsible for addressing customer inquiries, processing policy changes, and providin
Job Source: Allstate Insurance Agency - Gemmarie MitsuiWaFd Bank
Seattle, WA, United States
Min: USD $43,680.00/Yr. Max: USD $50,328.00/Yr. Job Summary: Love What you do and make a difference . . . We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a
Job Source: WaFd BankSam's Club
Silverdale, WA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSeattle, WA, United States
Overview:
The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.
Currently, we are hiring for Customer Service Representatives in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. Our Customer Services Representatives, or CSRs, work closely with our internal teams to ensure our customers are satisfied with our services.
If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customers beds, barbecues, bungalows, and businesses!
Pay and Benefits
The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!
For this role, we offer:
Competitive hourly rate (18.00 - $20.00 DOE)
Additional compensation opportunities
Paid time off
Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
Paid Vacation
10 company-paid holidays
Benefits (employee as well as family)
Medical
Health Savings Account (HSA)
Dental
Vision
Voluntary Life
Short-Term and Long-Term Disability
401(k), with match of 100% of the first 3% of each employees contribution and 50% of the next 2%
Employee Assistance Program
Rally Health and Wellness Program
Employee and Friends/Family Discounted Pest Control Services
Responsibilities:
What will I be doing in this position?
We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:
The Customer Service Representative (CSR) serves as the primary point of contact for customers at the local level, receiving and distributing communications to and from customers, coworkers, and various departments within the Company. The CSR collaborates with various internal teams to provide best-in-class customer service with every interaction and to maximize operational efficiency locally and in conjunction with the centralized Customer Care Center (CCC).
Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach
Answer and log calls from customers, technicians, and management in internal, secure system
Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
Schedule appointments for new and recurring pest control services
Call existing customers and schedule 4-point home inspections (attic, inside, outside, perimeter) for Branch Sales Professionals
Assist in monitoring daily technician schedules to ensure timely completion of services
Perform daily and weekly Pest Routes system clean-ups or scrubs
Appropriately escalate inquiries or issues to management
Complete and pass monthly trainings in Pest Webs system
Physical Demands and Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most work is done sitting, for prolonged periods of time in front of a screen
Work is inside a climate-controlled office with moderate noise level
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is low to moderate.
Qualifications:
Am I qualified for this position?
While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:
Have a commitment to honest and exceptional customer service
Be willing to work Monday - Friday, alternating Saturdays and some holidays
Specific consideration will be given to candidates who meet the above qualifications and:
Bilingual
Have 6+ months of experience of customer service experience, specifically communicating using phone answering and relay systems, email and/or SMS
Proficient with the Microsoft Office Suite
Able to type 60 WPM
The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer
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Email Alert for Customer Service Representative jobs in Seattle, WA, United States
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