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Biofourmis
Needham, MA, United States
Biofourmis brings the right care to every person, no matter where they are. The company’s AI-driven solution collects and analyzes patient data in real time and identifies shifts that require proactive interventions. This vital innovation provides people everywhere with connected access to hospital-level services, virtual provider networks for remo
Job Source: BiofourmisFortify
Boston, MA, United States
**Customer Support Manager** at Fortify 75 Hood Park Drive, Boston, MA 02129 Fortify is a dynamic venture-backed 3D printing startup with a passionate team of engineers and business professionals who are at the forefront of bringing new technologies to market. Founded in 2016 and located in Boston, Fortifys team is transforming the 3D printin
Job Source: FortifyNOBULL
Boston, MA, United States
The Customer Support Manager is responsible for managing the day-to-day customer service operations for NOBULL & TB12. This includes operations with all 3rd party service providers, implementing strategies to enhance customer satisfaction, and ensuring efficient resolution of customer inquiries and concerns. The Customer Support Manager plays a cru
Job Source: NOBULLMoney Fit by DRS
Boston, MA, United States
NOBULL is a wellness community that invites and challenges individuals who aspire to be a better version of themselves physically, mentally, and emotionally. Through footwear, apparel, nutrition and a winning mentality, we provide the plays and playbook for your personal pursuit of self-improvement. Our company is comprised of a small team of b
Job Source: Money Fit by DRSPison Technology, Inc.
Boston, MA, United States
**Customer Support Manager** at Pison Boston, MA Pison is creating the next generation of neural interfaces that focus on gesture recognition and neurophysiological insights. Pison leverages our patented electroneurography (ENG) platform to translate data generated from our bodys natural physiological electricity stemming at the brain into ma
Job Source: Pison Technology, Inc.Convergent Dental
Waltham, MA, United States
Convergent Dental has developed and launched Solea, a dental laser that can cut tissue in the oral cavity without anesthesia. Solea has quickly become the #1 hard and soft tissue laser in dentistry. This is an exciting time to join our amazing team. With our innovative technology we are looking to change the world of dentistry for dentists and thei
Job Source: Convergent DentalActBlue
Somerville, MA, United States
WHO WE ARE: ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you've ever given online to a Democrat or progressive organization, chances are you've used our powerful online fundraising platform. W
Job Source: ActBlueThefairstream
Waltham, MA, United States
**connectRN** **Manager, Customer Support** **Waltham, MA** connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career d
Job Source: ThefairstreamWaltham, MA, United States
**Manager, Customer Support**
Waltham, MA / Product & Operations Community Support / Full Time connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring nurses together, we empower healthcare workers to take control of their careers and their futures. connectRN was conceived by a nurse to empower clinicians at every experience level. Headquartered in Waltham, Mass., connectRN serves the American healthcare sector. To learn more about our platform, please visit .
As Manager of Customer Success, you will work closely with the Director of Customer Success, assisting with the growth and development of our fully remote, customer-facing team of 28. You will help build and structure the team, which services both nurses and facilities, to handle massive growth while maintaining quality and consistency of service. You will also play a vital role in the construction of the foundational elements of connectRNs customer success function. Expect to collaborate closely with Sales, Product, and Onboarding to strengthen service lines and relay trends and feedback. + At least five years of (high quality) customer-facing experience
+ Experience managing teams
+ A strong desire to build & create
+ Knowledge of best practices in customer service & support
+ Strong written and verbal communication
+ 100% employer-paid premiums for your (and your familys) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life, and AD&D insurance
+ Health Savings Account with contributions from connectRN of up to $2,000 annually
+ Ability to work fully remotely
+ Flexible time off policy
+ 401k with match
**Note:** This position is a full time opportunity remotely based in the United States. At this time, we cannot provide visa sponsorship and are only able to hire applicants based in CT, FL, GA, IL, IN, MA, MD, ME, MI, NH, NJ, NC, OH, PA, RI, SC, TN, TX and VA.
*Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. As a healthtech company, connectRN is committed to the health of its employees and will only hire those who are vaccinated against COVID-19 or if unvaccinated exclusively due to medical or religious exemption.*
connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. *If this role would make you excited to come to work every day, please apply!* We look forward to connecting.
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Email Alert for Manager, Customer Support jobs in Waltham, MA, United States
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