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Carrix, Inc./SSA Marine, Inc.
Seattle, WA, United States
$150,192 - 182,672 per year 1131 SW Klickitat Way, Seattle, Washington 98134 We are seeking a strategic-minded and highly analytical professional to join our Business Development team as the Strategy Manager at SSA Marine, a part of the Carrix organization and a Blackstone portfolio company. Reporting directly to the Vice President-Strategy, you
Job Source: Carrix, Inc./SSA Marine, Inc.Cliff Ridge Specialty Partners
Seattle, WA, United States
Cliff Ridge Specialty Partners is a privately-held, entrepreneurial investment firm seeking to acquire and actively manage small to medium sized businesses in the specialty dental industry.We provide business owners with a flexible alternative to traditional exit options. Cliff Ridge aims to create tailored deal structures that maintain continuity
Job Source: Cliff Ridge Specialty PartnersTideworks
Seattle, WA, United States
$150,192 - 182,672 per year This is a Hybrid role and consists of a combination of WFH & In Person work 1131 SW Klickitat Way, Seattle, Washington 98134 We are seeking a strategic-minded and highly analytical professional to join our Business Development team as the Strategy Manager at SSA Marine, a part of the Carrix organization and a Blackston
Job Source: TideworksSSA Marine
Seattle, WA, United States
Location(s) We are seeking a strategic-minded and highly analytical professional to join our Business Development team as the Strategy Manager at SSA Marine, a part of the Carrix organization and a Blackstone portfolio company. Reporting directly to the Vice President-Strategy, you will be responsible for assisting in the development and executi
Job Source: SSA Marinejobs.sportstechgroup.org- JobBoard
Seattle, WA, United States
About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why
Job Source: jobs.sportstechgroup.org- JobBoardCompose.ly
Seattle, WA, United States
Job Overview Compose.ly is on the hunt for a kickass Client Strategy Manager. Compose.ly was honored as one of Fortune's Fastest Growing Companies in 2023! With rapid growth and a slew of new clients, we need the help of our new Client Strategy Manager to deliver the outstanding experience we strive to provide to all of our clients. This is a gre
Job Source: Compose.lyMicrosoft Corporation
Redmond, WA, United States
The Cloud +AI Corporate Strategy team is chartered with defining the strategy for Microsoft's Cloud and AI (Artificial Intelligence) business. The team has built a track record of spotting trends early and using those insights to drive Microsoft's strategy and direction. The group broadly focuses on three sets of activities: * Thought leadership
Job Source: Microsoft CorporationKPMG
Bellevue, WA, United States
Business Title: Manager, Price Strategy Requisition Number: 114463 - 102 Function: Business Support Services Area of Interest: State: WA City: Bellevue Description: Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is dri
Job Source: KPMGSeattle, WA, United States
About The Role:
Join the Customer Strategy team as a Customer Strategy Manager and you will function as the backbone of our customer-facing team – building strong relationships with our customers, understanding their objectives, and ensuring their continued success with our products and services. The ideal candidate will have experience in managing complex customer engagements, be extremely data-driven, and possess excellent communication and interpersonal skills.
What You Will Do:
Build strong relationships with customers to understand their goals, objectives, and challenges.
Conduct regular business reviews with customers to share valuable insights, discuss their progress, address any concerns, and identify new opportunities.
Develop and execute customer success plans to ensure the achievement of customer goals and objectives.
Collaborate with cross-functional teams to identify opportunities to enhance customer experience and drive customer growth.
Act as the voice of the customer within the organization, advocating for customer needs and requirements.
Continuously monitor customer health and proactively identify and address any issues to ensure customer satisfaction and retention.
Who We Are Looking For:
4-6 years of experience in customer success or account management, preferably in a B2B SaaS environment and/or 3+ years in a relevant customer facing role such as those at a top management consulting or investment banking firm.
Highly analytical, with experience analyzing customer data and providing insights to drive continued customer improvement.
Strong proficiency with Excel to uncover insights and PowerPoint to organize and present findings with logical storytelling.
Strong communication and interpersonal skills, with the ability to navigate complex customer engagements. Customers should be routinely shocked by how quickly you respond.
High emotional intelligence, with the ability to build strong relationships and influence stakeholders at all levels of the organization.
A true passion and motivation to delight customers, and treat each customer as if they were your only one.
Ability to travel monthly to quarterly depending on your assigned client portfolio.
Benefits and Perks
It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in Seattle is $90,000 - $125,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:
Comprehensive benefit plans covering medical, dental, and vision
Fertility benefits
401k plan plus company match
Company paid Life Insurance
20 days of Paid Time Off annually
9 Paid company holidays
100% Paid Parental Leave - 20 weeks for birthing mothers and 12 weeks for all other parents
Summer Fridays early close at 2 pm
Fully stocked kitchen snacks with fresh fruit weekly
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Email Alert for Customer Strategy Manager jobs in Seattle, WA, United States
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