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DTEX Systems
Washington, DC, United States
We are excited that you've taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn't stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you're looking to develop into
Job Source: DTEX SystemsDtex Systems
Washington, DC, United States
We are excited that you’ve taken the time to explore our business and potentially join us on this incredible journey. We are already the leader in the Insider Risk Management, but our story doesn’t stop there. We have serious growth plans and that means serious growth opportunities for everyone in our team, whether you’re looking to develop into
Job Source: Dtex SystemsQualtrics
Washington, DC, United States
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determinati
Job Source: QualtricsQualtrics
Washington, DC, United States
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determinati
Job Source: QualtricsQualtrics
Washington, DC, United States
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determinati
Job Source: QualtricsAxon
Washington, DC, United States
Location: Washington DC area hybrid onsite at agency (up to 60% travel) Reports to: Manager, Federal Field Services Direct Reports: 0 Your Impact As a Technical Account Manager specializing in agency-specific accounts, you'll be at the forefront of post-sale activities, focusing on deployment. You’ll support one of Axon’s largest Federal Custome
Job Source: AxonQualtrics
Washington
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determinati
Job Source: QualtricsAxon
Washington, DC, United States
Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities a
Job Source: AxonWashington, DC, United States
Senior Technical Account Manager -Federal. ( REMOTE)
At Armis, our Technical Account Managers (TAM) serve as the key focal point to our top customers, at our highest level of service - in driving customer success. As a TAM at Armis, your day to day includes working intimately with your customers as a trusted advisor, leveraging their expertise in customer needs, operational workflows and product know-how. This allows the TAM to guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization. The TAM team at Armis is highly team-oriented, inclusive, collaborative and supportive; we strongly believe that strategies yielding account success in one area can be utilized to replicate success elsewhere.
Our TAMs thrive on doing whatever it takes to make our customers successful, and have proven themselves over years of working in a variety of customer facing, technical positions.
As a TAM you would be responsible for:
Driving Armis adoption and implementation plans for our platinum-level customers and be accountable for Armis value delivery
Understand how our customers are utilizing the Armis platform and recommend additional features that can be leveraged to improve their security posture
Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
Work side by side with a Customer Engagement Manager (CEM) to drive the customer journey forward, while being accountable to the customer success
Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
Ensure customer deployment and configuration align with business use cases. Validate that use cases are appropriately captured and delivered in a timely manner
Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
Providing technical subject matter expertise where applicable according to the TAMs’ area(s) of proficiency
Collaborating with Engineering, Product, Support and Sales teams to drive account success
Job Qualifications
B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
5+ years of experience in a customer facing role building relationships with customer stakeholders in the Federal Space
5+ years experience in a network engineering, architecture, support, or network design capacity
Must have strong formal presentation and effective communication skills for multiple levels within the organization
3+ years experience working in Security/IT/Healthcare/ICT environment
2+ years experience Networks / Network protocols and/or Server experience
Familiarity with network protocols seen in either biomedical, OT/ICS, or corporate IT settings
A plus:
5+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
Familiarity with various Healthcare/ICT devices and manufacturers
Familiarity with Healthcare/ICT applications and their architecture
Experience securing IT/ICT/medical devices or implementing a security program in a Enterprise/healthcare/ICT organization
Familiarity with scripting languages (Python preferred)
Ability to travel regionally as needed (up to 20-25% per quarter)
Salary range guidance for this position is: $139,000- $188,000.00
The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.
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Email Alert for Senior Technical Account Manager -Federal jobs in Washington, DC, United States
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