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Soligent
Dallas, TX, United States
Job Description Job Description Soligent is the largest pure play solar distributor in the Americas. At Soligent, we envision a world where solar isn't just the cleanest choice for power: it's the obvious choice. Our mission is to empower homeowners and installers with a tool-set that transforms the way the world produces energy. We do this by h
Job Source: SoligentApex Systems
Dallas, TX, United States
2 Junior customer support roles open at a large bank! Pay rate: $20-25/hour W2 Location : Irving/Dallas, TX - Des Moines, IA - Charlotte, NC- Onsite 3x a week Length: 12+ month contract Must haves : -Banking or mortgage background required -3+ years in customer support (plus if it is in small business banking) -3+ years experience working with hi
Job Source: Apex SystemsHomeVestors of America
Dallas, TX, United States
Job Description Job Description Employment Type: Full-Time, Flex Schedule (2 Days in N Dallas Office, 3 Days Remote) Computer and Equipment Provided, Stable Internet Required About Us: At HomeVestors, we believe in Providing Real-Life Solutions that Improve Lives. We are dedicated to supporting our customers and franchisees by delivering excepti
Job Source: HomeVestors of AmericaBILLINGSLEY PROPERTY SERVICES II INC
Plano, TX, United States
Job Details Job Location International Business Park - Plano, TX Description As a Customer Support Specialist, you will play a pivotal role in ensuring the highest level of customer service for our residents and prospective residents. You will serve as the primary point of contact, focusing on delivering top-notch customer service by answering c
Job Source: BILLINGSLEY PROPERTY SERVICES II INCReview Wave
McKinney, TX, United States
Ready to work for a company with PURPOSE?? A company that takes pride in its work and takes the success of its customers seriously? A company that wants you to be able to grow indefinitely?? At Review Wave, we are passionate about having an over-achieving product that actually works, backed by an exceptional support team that truly cares. Apply o
Job Source: Review WaveGoodLeap, LLC
Dallas, TX, United States
** Customer Support Specialist** Begin a Career with GoodLeap-Little to No Experience Needed Dallas, Texas **Description** **Position Summary:** This is an entry-level position. Applicant must have a positive attitude and be willing to learn new skills. This position is a customer service position, so it requires that the applicant be good over th
Job Source: GoodLeap, LLCApex Systems
Dallas, TX, United States
2 Junior customer support roles open at a large bank! Pay rate: $20-25/hour W2 Location : Irving/Dallas, TX - Des Moines, IA - Charlotte, NC- Onsite 3x a week Length: 12+ month contract Must haves : -Banking or mortgage background required -3+ years in customer support (plus if it is in small business banking) -3+ years experience working with h
Job Source: Apex SystemsMonstera Talent Ltd
Dallas
Job Description Job Description Ad Title: Customer Support Specialist | Weekly Pay Start Date : Immediate Start Preferred Only candidate with legal rights to work in the US will be considered We are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their produ
Job Source: Monstera Talent LtdAddison, TX, United States
Job Description
Job Description
Ad Title:
Customer Support Specialist | Weekly Pay
Start Date : Immediate Start Preferred
Only candidate with legal rights to work in the US will be considered
We are looking for a Customer Support Specialist to join our client’s team and assist their customers with technical problems while marketing their products and services.
The Customer Support Specialist's responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities.
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities
Establish relationships as a trusted and strategic advisor to help ensure the continued value of our client’s products and services.
Respond to customer queries in a timely and accurate way
Identify customer needs and help customers use specific features
Update our internal databases with information about sales issues and useful discussions with customers
Monitor customer complaints and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new products and services
Follow up with customers to ensure their complaints are resolved
Gather customer feedback and share it with our Product, Sales, and Marketing teams
Assist in training junior Customer Support Representatives
Work with sales and marketing teams to boost customer referrals and develop case studies
Assist in the coordination and implementation of marketing strategies, and delegate tasks to achieve strategic goals
Requirements
Experience as a Customer Support Specialist or similar CS role will be an added advantage
Understanding of how CRM systems work
Excellent communication and problem-solving skills
Multi-tasking abilities
Patience when handling tough cases
Ability to work effectively across multiple departments in a fast-paced environment
Experience in sales techniques
Ability to commute to job location daily.
If you’ve read this far, you know what to do now, click the 'APPLY' button and Submit your updated resume through the online process and a member of our client’s team will be in touch to organize a virtual interview with a successful candidates within 1 week of your application.
This role is based in Addison Texas, so ensure you can commute to the location before applying.
Good Luck!
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Customer Support Specialist jobs in Addison, TX, United States
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