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  • Dimension Hospitality

    GUEST SERVICE REPRESENTATIVE - INTERCONTINENTAL HOTEL NEW ORLEANS

    New Orleans, LA, United States

    Job Type Full-time Description Reports To: Front Office/Operations Manager Supervises: N/A Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities: Greet,

    Job Source: Dimension Hospitality
  • Hawkeye Hospitality

    Guest Service Representative

    New Orleans, LA, United States

    Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned

    Job Source: Hawkeye Hospitality
  • IHG

    Franchise Hotel - Guest Service Agent

    New Orleans, LA, United States

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees . By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel

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  • Stonebridge Companies

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    New Orleans, LA, United States

    City, State: New Orleans, Louisiana The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest s

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  • J Hospitality

    Guest Service Agent

    New Orleans, LA, United States

    Job Type Full-time Description The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards

    Job Source: J Hospitality
  • J Hospitality

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  • Sonesta International Hotels

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    New Orleans, LA, United States

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  • Drury Hotels

    Guest Service Agent

    New Orleans, LA, United States

    Property Location: 820 Poydras Street - New Orleans, Louisiana 70112-1016 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much.

    Job Source: Drury Hotels

Hotel Guest Service Representative

New Orleans, LA, United States

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Handle customer complaints as necessary • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: • Comfortable taking telephone calls and mitigating stressful situations • 1+ year of hotel industry experience or related job preferred • High school diploma, GED, or equivalent • Working knowledge of Microsoft Office and reservation management systems • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Compensation: $16 hourly

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Hotel Guest Service Representative jobs in New Orleans, LA, United States

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