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French Quarter Guest Houses
New Orleans, LA, United States
Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. However, the realm of responsibilities will extend beyond that of a typical front desk agent. This allows the Guest Service Agent to expand their skill se
Job Source: French Quarter Guest HousesHRI DEVELOPMENT
New Orleans, LA, United States
Job Title: Guest Service Agent Division : Front Office Supervision Exercised: NONE Supervision Received : Front Office Supervisor and Front Office Manager JOB SUMMARY Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor
Job Source: HRI DEVELOPMENTStonebridge Companies
New Orleans, LA, United States
City, State: New Orleans, Louisiana The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional guest s
Job Source: Stonebridge CompaniesJ Hospitality
Kenner, LA, United States
The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as need
Job Source: J HospitalityDrury Hotels
New Orleans, LA, United States
Property Location: 820 Poydras Street - New Orleans, Louisiana 70112-1016 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much.
Job Source: Drury HotelsSonesta International Hotels
New Orleans, LA, United States
Job Description Summary Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as th
Job Source: Sonesta International HotelsIHG
New Orleans, LA, United States
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees . By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel
Job Source: IHGJ Hospitality
New Orleans, LA, United States
The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as need
Job Source: J HospitalityNew Orleans, LA, United States
Job Type
Full-time
Description
The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained.
ESSENTIAL FUNCTIONS
Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel's facilities at time of registration.
Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
Inform Housekeeping of vacant dirty rooms as they become available upon check-out.
Update room status as Housekeeping notifies the desk of changes, if needed.
Assist in the verification, balancing and revenue maximization of hotel's room availability.
Follow proper cash handling procedures and be able to file and post all charges to Guest folios and ledger accounts.
Act as Manager on Duty in absence of any on-site management.
Full job description available upon request.
Requirements
EDUCATION
High School graduate or equivalent required,
EXPERIENCE
Prior Customer Service related experience preferred.
Salary Description
$18 per hour
Guest Service Agent jobs in New Orleans, LA, United States
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