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Avetta
Dallas, TX, United States
Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active cu
Job Source: AvettaThe Cavco Family of Companies
Plano, TX, United States
Huge Growth Opportunity! CountryPlace, a rapidly growing nationwide lender, is seeking to fill a Bilingual Customer Account Manager position at the corporate office in the Plano area. This position offers: Base Salary of $50,000 PLUS Bonus (monthly) after training Benefits include Medical, Dental, Vision, PTO; 401k AND Great advancement opport
Job Source: The Cavco Family of CompaniesTyson Law Firm PC
Dallas
Job Description Job Description Benefits: Bonus based on performance We are the Tyson Law Firm! We are fun, fast paced, and growing law firm. We specialize in Personal Injury and Criminal Defense cases. We work as a team to ensure our clients get the best representation, we all make a good living, and enjoy life!!! We are seeking a dynamic mark
Job Source: Tyson Law Firm PCSenior Helpers - Greater Dallas
Richardson
Job Description Job Description Urgently Hiring a bilingual caregiver! It’s more than just a job! We are looking for YOU to make a difference in someone life! Come join one of the fastest-growing home care companies in the nation. As a leading senior care provider Senior Helpers is the first national in-home care company to be recognized as a Gr
Job Source: Senior Helpers - Greater DallasKey-Comm International
Dallas, TX, United States
KCI Wireless is a proud T-Mobile Premium Retailer for the T-Mobile and Metro by T-Mobile brands. We welcome you to our exciting and ever-changing world of wireless sales and service. Over our 28 years in the business, our dedicated team has constantly elevated the T-Mobile experience to new heights. Here's to the power of teamwork. When you join
Job Source: Key-Comm InternationalWestbrook Metals/Metals 4 U
Dallas
Job Description Job Description Salary: 40,000 - 150,000 The short and sweet Metal Service Center – Steel, Stainless, Aluminum products M-F work week. *Family owned company since 1955. Salary base + (uncapped) commission + benefits. No experience necessary, initial training provided on job Qualifications: Resourceful natural born hustler, grinder,
Job Source: Westbrook Metals/Metals 4 ULikewize
Dallas, TX, United States
Job Description: Likewize is searching for Spanish-English Bilingual Customer Support Representatives to join our team at our global Headquarters in Southlake, Texas. In this role, you will assist customers by explaining insurance program details, troubleshooting issues during the claims process, managing assigned tickets and working with interna
Job Source: LikewizePlanned Parenthood of Michigan
Addison, TX, United States
Overview: The Bilingual Reproductive Health Assistant is an essential part of the healthcare team providing comprehensive health education and direct patient care, demonstrating a positive, cooperative manner, and a willingness to assist team members when needed. Reproductive Health Assistants perform high-quality, responsive, and efficient patien
Job Source: Planned Parenthood of MichiganDallas, TX, United States
Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights. As a result, we foster sustainable growth for businesses and their supply chains. Our SaaS subscription software is used by 85k+ active customers in over 100 countries.
SUMMARY
The Account Manager is responsible for developing long-term relationships with a portfolio of 10-25 assigned Clients with the objective of ensuring optimum use and satisfaction with our solutions to secure continued expansion. In this role, you will represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company. The Account Manager will be responsible for Client Renewals and, by providing feedback regarding each Client's success, will be a key voice of the Client from the Sales Team. This role will integrate with Client Implementation, Customer Success and Product Management Teams. Account Managers are the primary contact for our most important and critical Clients and are targeted with a sales and client retention quota based on metrics around Renewal, Client Expansion and Client Satisfaction. If you reside within 30 miles of an office location the role is Hybrid.
Essential Duties and Responsibilities
Develop and manage relationships with key Client stakeholders and executive sponsors within the Safety, Procurement, Finance/Risk and Legal functions at Client Site and Corporate levels
In collaboration with Client Implementation and Customer Success ensure a high level of satisfaction with our solutions and services
Create and document a strategic account plan for each assigned client
Perform remote and onsite Client Reviews, identifying opportunities for improvement satisfaction and managing subsequent engagements. Reviews can be weekly, monthly, or quarterly depending on client needs, in concert with developed strategic account plan
Communicate all new features and products to assigned clients
Demo all products and features to current and/or expansion opportunities
Identify Expansion opportunities within assigned Clients and collaborate with other Teams as appropriate to ensure growth attainment
Participate in continuous improvement of Account Management Team
Create and communicate top customer issues, assist in developing action plans to resolve
Adherence to all sales processes including accurate and timely updating of applicablesystems
Track and own your Account Management Metrics, Client Satisfaction, Client Call Plans, Client Reviews, Reference Status and deliver complete Sales Forecasts
Successful achievement of assigned sales quota
Key Performance Metrics
Potential candidates for the position must meet the following performance metrics:
Minimum - quarterly business reviews with each assigned client
Meet or exceed new billings assigned quota, maintain 100% pace throughout the year
Ensure 100% quota attainment on revenue retention
Be able to display all current account plans at anytime
Minimum Qualifications, Education & Experience
Accountable for results and deliverables, able to work independently and proactively
Experienced in being responsible for Renewal and/or Expansion/Upsell quota and consistent proven success
2-5 years of Account Management experience in a Mid-Market software/complex sale, ideally a SaaS environment
Global experience highly preferred
Excellent negotiation and presentation skills
Excellent verbal and written communication skills
Skilled in use of Microsoft Office and Salesforce.com
This position requires extensive travel
Successful candidates will demonstrate regular and predictive attendance as a fundamental aspect of their commitment to the role and our team
Must speak Spanish and English fluently
Other Desired Traits:
Excellent time management skills
Technically sound in computer skills. Familiarity with CRM applications / SalesForce.com
Problem analysis and problem-solving
Desire to put in hours required to execute on job responsibilities
Consultative/Challenger approach to Account Management
Structured organized approach
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Email Alert for Account Manager - Bilingual Spanish/English jobs in Dallas, TX, United States
ⓘ There was an unexpected error processing your request.
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