Preventative Maintenance Account Manager Washington, DC

Washington, DC, United States

Preventative Maintenance Account Manager Washington, DC

Make Your Mark and be a part of something Great!

Preventive Maintenance Account Manager CALVERT CONTROLS OVERVIEW

Since 1986, Calvert Controls has been a leading provider of HVAC mechanical service, installation and building automation controls serving the Washington DC Metropolitan area. Our customer focus sets us apart! At Calvert Controls, we are dedicated to delivering the highest quality of customer satisfaction in our industry, with a sense of warmth, individual pride, and company spirit. In June of 2021, Calvert Controls joined the Orion Group with the expectation of expanding, perfecting and truly being the best first in class Mechanical “one stop shop” in the DC region.

Calvert’s Purpose and Values: To consistently provide first class solutions for our customers and community. We achieve that by being people focused and creating unparalleled career growth opportunities for our team. We attract and develop the most passionate talent in our region by concentrating on growth and operational excellence.

POSITION OVERVIEW: The Preventive Maintenance Account Manager serves as the liaison between the company and its customers. They build customer relationships and identify full mechanical service needs involving plumbing, HVAC, and controls. Helping customers develop the most sustainable solutions and gaining customer agreement for proposals that meet both the customer and company requirements.

ESSENTIAL DUTIES:

Act as the main point of contact in all matters relating to client needs and concerns

Build strong client relationships to help identify full mechanical service needs

Maintain accurate client records, keeping track of any contract updates, increase in pricing and securing contract renewals

Develop a client sales pipeline to meet or exceed sales annual sales quota as determined by the sale director

Identify upsell, cross-sell, and renewal opportunities and create client presentations that lead to sold projects that meet customer needs

Accurately maintain sales CRM data to accurately reflect customer information, opportunity pipeline, and sold customer work.

Develop a thorough understanding of company products and service offerings to better serve clients and represent company capabilities

Continuously learn and improve capabilities to provide solutions to clients and grow company revenues

Stay on top of accounts, making sure they’re receiving services that are within agreed to budgets and that meet their needs

Work with all internal teams to ensure alignment on customer needs, and delivery of best-in-class customer service

Meet regularly with other members of the company team to discuss progress and find new ways to improve the business

Develop new client opportunities using sales defined process and CRM, as assigned by management

Achieve annual revenue and margin quotas and other objectives as assigned

Perform other duties and tasks as directed by management.

Follows all guidelines, policies, and procedures established by Calvert Controls

Qualifications

Ability to handle multiple accounts

A strong understanding of Mechanical Systems

Good Time Management

Must be able to multitask

Strong communication and follow-up skills

Ability to work well with a team

Preferred Education, Experience

1+ years in sales

4+ years in the Mechanical trade

4+ years of using Microsoft Office

1+ years of estimating

Compensation is commensurate with experience.

401K with Employer Contributions

PTO

Paid Holidays

Employer Paid Short-term Disability and Long-Term Disability

Employer Paid Life Insurance

Continuing Education

And more!

Job Title: Preventive Maintenance Account Manager

Calvert Controls is an Equal Opportunity/Affirmative Action Employer with a strong commitment to the achievement of excellence and diversity among its workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

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