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Adyen
New Orleans, LA, United States
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the
Job Source: AdyenWorkday
New Orleans, LA, United States
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of puttin
Job Source: WorkdayAvePoint
New Orleans, LA, United States
About AvePoint A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure busin
Job Source: AvePointCornerstone OnDemand
New Orleans, LA, United States
Customer Excellence Manager – North America The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues related to client dissatisfaction so that c
Job Source: Cornerstone OnDemandMongoDB
New Orleans, LA, United States
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoD
Job Source: MongoDBProKeep
New Orleans, LA, United States
About Us Prokeep is a software company that has developed the first and only communications and commerce platform built exclusively for the $100+ billion wholesale distribution market (i.e. plumbing, electrical, HVAC, etc.). We have assembled a team of employees, customers, and world-class investors to truly revolutionize how commerce is done in w
Job Source: ProKeepRenaissance Services
New Orleans, LA, United States
When you join Renaissance®, you join a global leader in pre-K–12 education technology. Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners hav
Job Source: Renaissance ServicesECi Software Solutions
New Orleans, LA, United States
For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a custom
Job Source: ECi Software SolutionsNew Orleans, LA, United States
Job Description Job Description Customer Success Manager, Digital Operations Team
Location : Hybrid work model - Candidates can be based in New Orleans, Baton Rouge, Lafayette, or Shreveport/Bossier City.
Department : Digital Operations Team, Advertising Department
Reports To : Director of Digital Operations
Type : Full-Time
About Georges Media Group:
Georges Media Group is Louisiana's largest media company, with a diverse portfolio of influential brands including NOLA.com, The Baton Rouge Advocate, Gambit, and The Times Picayune. We are at the forefront of the rapidly evolving media landscape, specializing in innovative digital advertising solutions that reach audiences across various channels.
Position Summary:
As a Customer Success Manager (CSM), you will be an essential part of our dynamic digital operations team. CSMs are primarily responsible for ensuring the success and optimization of digital advertising campaigns from conception to completion. You will collaborate closely with sales, strategic, and creative teams to deliver impactful campaigns that meet client expectations and business goals.
Key Responsibilities:
Digital campaign performance optimization to meet and exceed KPIs.
Setting up tracking and installing pixels using Google Tag Manager and Google Analytics.
Assist in the setup and management of campaigns across multiple channels such as paid search, SEO, display, geofencing, streaming video and audio, YouTube, and social media platforms like TikTok and Meta.
Maintain campaign health through periodic monitoring, troubleshooting, and adjustments.
Consult on ad creative concepts, contributing ideas for maximum impact.
Generate performance reports and offer insights for campaign improvements.
Participate in client meetings, presenting performance updates and strategy recommendations.
Work in a team setting and autonomously, taking ownership and initiative in leading various projects.
Preferred Qualifications:
1+ years of experience in a similar role focused on digital advertising or media
Familiarity with various digital advertising tactics/products.
Hands-on experience with Google Analytics.
Exceptional project and campaign management skills.
Strong communication skills, both verbal and written.
A problem solver who takes initiative and is naturally curious.
Ability to work well both in a team setting and autonomously.
Proficient in project management tools and methodologies.
Personal Attributes:
A self-starter who takes ownership and leads initiatives.
Naturally curious, always seeking to understand the “why” behind the “what.”
Team player, willing to collaborate and share knowledge.
Highly organized with a strong attention to detail.
Adaptable in a fast-paced environment.
Equal Opportunity Employer:
The Advocate is an inclusive employer that believes in nurturing a diverse workforce. We offer a variety of career opportunities and invite candidates from all backgrounds and experience levels to apply.
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Email Alert for Customer Success Manager jobs in New Orleans, LA, United States
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