Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Gossett Motor Cars

    Customer Relations Specialist

    Memphis, TN, United States

    • Ending Soon

    GOSSETT MOTOR CARS One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its franchises and seeking a professional to join our team. We are looking for someone with a positive attitude. We offer the tools needed to succeed in a fast-paced environment, along with additional opportunities for growth. JOB SUMMARY

    Job Source: Gossett Motor Cars
  • Securitas Electronic Security Inc

    Customer Care Specialist

    Memphis, TN, United States

    Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience

    Job Source: Securitas Electronic Security Inc
  • ABB LTD

    Customer Support Specialist

    Memphis, TN, United States

    Customer Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This

    Job Source: ABB LTD
  • Aston Carter

    Customer Care Specialist

    Cordova, TN, United States

    Job Title: Administrative AssistantJob Description We are seeking a dedicated Administrative Assistant with a knack for establishing and maintaining relationships with retail customers, consumers, and our outside sales team. You will be responsible for processing purchase orders, rectifying payment term errors or price discrepancies, managing retu

    Job Source: Aston Carter
  • Concordance Healthcare Solutions

    On-Site Customer Service Specialist

    Memphis, TN, United States

    • Ending Soon

    At Concordance Healthcare Solutions , we believe that each team member makes a difference in driving our purpose of positively impacting lives forward. Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unw

    Job Source: Concordance Healthcare Solutions
  • Old Dominion Freight

    Regional Customer Relations Specialist

    Memphis, TN, United States

    • Ending Soon

    Regional Customer Relations Specialist page is loaded **Regional Customer Relations Specialist** **Regional Customer Relations Specialist** locationsMemphis, TN time typeFull time posted onPosted Yesterday job requisition idR-2021-6268 Old Dominion Freight Line is currently looking for a Customer Relations Specialist for one of our Regions. This re

    Job Source: Old Dominion Freight
  • Baptist Memorial

    Specialist-Customer Care II_

    Memphis

    Summary Serves as a resource to patients and/or their appointed representatives with the Baptist Charity Policy, charity applications and underinsured. Performs other duties as assigned, Responsibilities + Works with patient and/or patient designated representative. + Reviews Charity Applictions. + Daily reveiws Work Queues for Underinsured. + Comp

    Job Source: Baptist Memorial
  • Baptist Memorial

    Specialist-Customer Care II

    Memphis, TN, United States

    Summary Serves as a resource to patients and/or their appointed representatives with the Baptist Charity Policy, charity applications and underinsured. Performs other duties as assigned, Responsibilities + Works with patient and/or patient designated representative. + Reviews Charity Applictions. + Daily reveiws Work Queues for Underinsured. + Comp

    Job Source: Baptist Memorial

Customer Specialist

Memphis, TN, United States

6137 - Germantown - 3475 S. Germantown Road, Memphis, Tennessee, 38119

CarMax, the way your career should be!

**About this job**

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

**What you will do Essential Responsibilities**

+ Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications

+ Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals

+ Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory

+ Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards

+ Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management

+ Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

**Purpose of the role**

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

**Qualifications and Requirements**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Demonstrate exceptional communication skills

+ Display confidence in self, the product and CarMax

+ Ability to build and maintain strong relationships

+ Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun

+ Balance the needs of the Customer and the business when making decisions

+ Seek to fully understand and meet Customer needs

+ Create win-win solutions to Customer issues

+ Get work done well, on time and follow the right process

+ Drive work processes and pay close attention to detail

+ Perform multiple duties in a high energy, fast-paced working environment

+ Read, interpret and transcribe data in order to maintain accurate records

+ Lift objects that weigh as much as 25 lbs.

**Education and/or Experience**

+ High School Diploma, or equivalent

+ Sales and customer service experience, in an area such as retail, preferred

+ Valid Drivers License

+ Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

**About CarMax**

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Specialist jobs in Memphis, TN, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.