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TRU Corporation
Jacksonville, FL, United States
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES Guest Service Representatives have access to guestrooms and property, character traits of honesty and trust
Job Source: TRU CorporationEmbassy Suites
Jacksonville, FL, United States
Embassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As a Guest Service Agent, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focu
Job Source: Embassy SuitesCOMPASS ROSE FOUNDATION INC
Jacksonville, FL, United States
Jones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions t
Job Source: COMPASS ROSE FOUNDATION INCMurphco of FL
Jacksonville, FL, United States
Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. ADA compliant employer. Working hours: 1 1 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends
Job Source: Murphco of FLMurphco of FL
Orange Park, FL, United States
Our award-winning Holiday Inn Hotel and Suites located at 620 Wells Road, Orange Park, Florida is seeking Guest Service Representative and Night Auditor. Hotel front desk experience preferred. Night audit position requires hotel experience with auditing skills. Must have outgoing personality with excellent customer service attitude !! Full-Time
Job Source: Murphco of FLMurphco of FL
Orange Park, FL, United States
Are you a person who believes in providing amazing service to your guests? If so, our award winning hotels are looking for a front desk team member to provide our guests with excellent customer experiences: 1. Performs check in and check out of guests. 2. Answers hotel phone and forwards calls appropriately. 3. Serves as information agent for hot
Job Source: Murphco of FLMurphco of FL
Jacksonville, FL, United States
Are you a person who believes in providing amazing service to your guest? If so, our award winning hotels are looking for a front desk team member to provide our guest with excellent customer experiences: 1. Performs check in and check out of guests. 2. Answers hotel phone and forwards calls appropriately. 3. Serves as information agent for hote
Job Source: Murphco of FLSage Hospitality Group
Atlantic Beach
**Why us?** **Situated on the sweeping white sands and sparkling waves of the Atlantic Ocean, One Ocean Resort is a refuge for relaxation. We beckon guests with luxurious amenities and lavish suites featuring views of the rolling surf that is the signature of the Atlantic Ocean. Join us in creating magical and memorable experiences for our guests!*
Job Source: Sage Hospitality GroupJacksonville, FL, United States
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Email Alert for Guest Service Representative jobs in Jacksonville, FL, United States
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