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TRU Corporation
Jacksonville, FL, United States
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES Guest Service Representatives have access to guestrooms and property, character traits of honesty and trust
Job Source: TRU CorporationTru by Hilton Jacksonville/St Johns, FL
Jacksonville, FL, United States
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we
Job Source: Tru by Hilton Jacksonville/St Johns, FLCOMPASS ROSE FOUNDATION INC
Jacksonville, FL, United States
Jones Technical Institute (J-Tech) is a Non-profit Trade school located in Jacksonville, FL and we are searching for professionals to fill positions in our Admissions Department specifically in our Guest Service Center. In this role you will have the opportunity to help prospective students by scheduling interviews with members of our Admissions t
Job Source: COMPASS ROSE FOUNDATION INCMurphco of FL
Jacksonville, FL, United States
Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. ADA compliant employer. Working hours: 1 1 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends
Job Source: Murphco of FLMurphco of FL
Orange Park, FL, United States
Our award-winning Holiday Inn Hotel and Suites located at 620 Wells Road, Orange Park, Florida is seeking Guest Service Representative and Night Auditor. Hotel front desk experience preferred. Night audit position requires hotel experience with auditing skills. Must have outgoing personality with excellent customer service attitude !! Full-Time
Job Source: Murphco of FLMurphco of FL
Orange Park, FL, United States
Are you a person who believes in providing amazing service to your guests? If so, our award winning hotels are looking for a front desk team member to provide our guests with excellent customer experiences: 1. Performs check in and check out of guests. 2. Answers hotel phone and forwards calls appropriately. 3. Serves as information agent for hot
Job Source: Murphco of FLMurphco of FL
Jacksonville, FL, United States
Are you a person who believes in providing amazing service to your guest? If so, our award winning hotels are looking for a front desk team member to provide our guest with excellent customer experiences: 1. Performs check in and check out of guests. 2. Answers hotel phone and forwards calls appropriately. 3. Serves as information agent for hote
Job Source: Murphco of FLMurphco of FL
Orange Park, FL, United States
We are looking for a Full Time Guest Service Representative, that has experience specifically in hotels to fill our 3pm-11:00PM shift and the possibility couple 7am-3pm shifts. Must be available to work some weekends. Come join an awesome hotel and team. We're ranked #2 out of 178 Tampa hotels on TripAdvisor. Please see below for the job descripti
Job Source: Murphco of FLJacksonville, FL, United States
Embassy Suites by Hilton Jacksonville Baymeadows is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team! As a Guest Service Agent, you will fill a pivotal role in ensuring guest satisfaction through check in, check out and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest’s experience by promoting hotel services, facilities and outlets and providing information of upcoming events/functions in the hotel and surrounding areas. Applicants must be available to work evenings and weekends and Holidays. The ideal candidate will:
Have one year of hotel, customer service and/or sales experience.
Must have OnQ experience.
Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
Register guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests. Answers phone in a prompt, efficient, and friendly manner.
Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.
Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs.
Provides a professional image at all times through appearance and dress.
Qualifications High School diploma or GED preferred OR 6 months of related experience/training
One year of hospitality experience preferred
Experience handling cash and credit card procedures
Attention to detail
Ability and flexibility to work various shifts including evenings, weekends, and holidays
Benefits
Health, vision and dental insurance
401(k)
Vacation and Sick Pay
Paid Holidays
Employee Referral Program
Opportunities for Advancement
Hotel Discounts for you, your friends and family
Access to our Talent team to help you reach your career growth goals
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Email Alert for Guest Services Representative jobs in Jacksonville, FL, United States
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