OUTREACH CASE MANAGER
Santa Barbara, CA, United States
Job DetailsLevelEntryJob LocationYouth and Family Services - Santa Barbara, CAPosition TypeFull TimeSalary Range$18.00 - $21.00 HourlyJob ShiftAnyDescriptionBENEFITS THAT BENEFIT YOUFREE Family Gym Membership and Program DiscountsEducation Assistance Program Up To $1,500 per yearYMCA Retirement FundPaid Sick LeaveFlexible ScheduleCommitment To InclusionAt the Channel Islands YMCA, diversity and inclusion are at the heart of our mission. We are committed to building bridges within our communities. We aspire to create spaces, experiences, and a culture where all people belong and feel connected.What doesanOutreach Case Manager?The Case Manager will work with youth to create a solid foundation for their transition into adulthood through intensive case management services; housing stabilization; job coaching and access to supported employment and educational opportunities; resource procurement and advocacy. Under the supervision of the Program Director, the Case Manager is responsible for engaging participants in immediate needs assessment and access to resources as a part of a service delivery team. The Case Manager works within the limitations of the organization's resources and in compliance with grants, contracts, and agency policies and procedures. The ideal candidate will take initiative and be able to quickly and effectively build rapport with highly vulnerable and exploited youth; comfortable navigating systems; reliable and efficient; committed to the self-determination of marginalized young people; able to work collaboratively with colleagues and be steadfast in their goal of delivering impactful programming.Perform street based outreach, walking/traveling specified routes to locate and engage with at-risk youth offering supportive services and immediate resourcesSupport a warm, welcoming and inclusive environment at the drop-in center; assisting youth with basic needs, support services, and appropriate referralsKnow and implement elements of a strengths based approach, trauma informed care, harm-reduction, and positive youth development so that youth make informed decisions and build resiliencyUtilize program assessments and screening tools in collaboration with each youth to inform priorities of the individual service plan and make appropriate internal and external referrals for servicesSupport youth to enhance their education, vocation, relationships and communication, independent living skills, physical health, mental health, and moreEnsure client records and documentation is accurate, up-to-date, and confidentialSupport the daily collection and tracking of statistical data to be used for completing programmatic required reportsAssist with housing navigation, search, and landlord recruitment effortsEffectively work in a team-based care model to ensure youth receive well rounded, consistent, and coordinated supportMaintain working knowledge of local community resources and provide youth with referrals to other agencies for services when appropriateAssist with presentations to other community members/agencies to increase awareness and community understanding of all branch programsAttend weekly meetings to discuss program updates, report on cases, and identify service delivery needsDemonstrate effective professional boundaries, self-care measures, and seek support from direct supervisors when in need of assistance, additional trainings, or accommodationsComply with mandated reporting including timely verbal and written notice to Child Welfare Services and documentation in organization's risk management software Maintain a controlled and safe environment for youth, assist with daily cleaning/sanitization and organization of work space areasReport all accidents and unusual incidents based on the Channel Islands YMCA incident reporting process within the appropriate time frame to management team and assist with necessary documentationUnderstand, follow and enforce all YMCA policies regarding safety, including emergency procedures and responding promptly and when necessaryParticipate in all required federal, licensing, agency and/or contractually mandated trainings May support other YFS departments with approval from supervisorOther duties as assigned by supervisorQualificationsMust be at least 21 years oldHigh School Diploma or equivalent requiredCollege degree preferred2 years related work experienceComplete required certifications within 30 days of hireComplete all required Branch and Position specific trainings as required within two weeks of hireHealth Screening Report and negative TB test required prior to first day of employmentAbility to obtain a criminal record clearanceAbility to participate in DMV Pull Program
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