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Sutherland Global Services
Phoenix
Are you a self-motivated and team-oriented individual ready to take on a new role within an exciting company? Do you deal with customers and colleagues with the same amount of positive energy and excitement? Can you be productive **working from home** while effectively multi-tasking on a variety of projects and assignments? **Choose Us.** Sutherlan
Job Source: Sutherland Global ServicesSharecare, Inc.
Phoenix
**Job Description:** Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communitie
Job Source: Sharecare, Inc.UnitedHealth Group
Phoenix
**You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.** **OptumRx** is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If
Job Source: UnitedHealth GroupLennar Corporation
Tempe, AZ, United States
Location: Location: Customer Care Representative in Tempe at Lennar Homes **Location:** **Experience:** 3 years **Job Description** **Overview** **POSITION SUMMARY:** Interfaces with homebuyer and trade partners to perform final orientations and diagnose, schedule and complete warranty service work. **Responsibilities** **ESSENTIAL DUTIES AND RESPO
Job Source: Lennar CorporationOneGuard
Phoenix, AZ, United States
Duties: Accept inbound customer calls and provide repair service by issuing work-orders to contractors for covered home warranty items Assist customers by answering home warranty questions and explaining coverage Follow-up with customers and contractors to ensure that service is performed in a timely manner, and with OneGuard's high standard of qua
Job Source: OneGuardParker & Sons
Tempe, AZ, United States
Overview: Are you looking for something more than just the average call center experience? Parker and Sons is currently seeking highly talented, money motivated, exceptional individuals for our Customer Care Representative team. Our team prides themselves on providing our customers with best-in-class customer service and service recommendations to
Job Source: Parker & Sonsrealtor.com
Scottsdale, AZ, United States
**Customer Care Representative** at realtor.com Scottsdale, AZ **Our employees can choose what works for them: work in our Scottsdale, AZ office, be fully remote or the best of both worlds! We believe in a flexible working environment to allow employees to perform at their best ensuring a healthy work-life balance. For this position you must curren
Job Source: realtor.comWorkplace Options
Phoenix
Job Description Job Description Who we are: Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and profession
Job Source: Workplace OptionsTempe
Job Description
We are seeking a dedicated and professional Customer Service Representative to join our team. This role is fully remote and requires a high level of customer interaction through both inbound and outbound calls. The ideal candidate will have excellent communication skills, be highly organized, and possess a strong commitment to providing exceptional customer service.
**Key Responsibilities:**
- Handle inbound calls (70% of the time) to support the client's business with inquiries, issues, and requests related to our products and services.
- Make outbound calls (30% of the time) to coordinate and schedule delivery dates for client products, ensuring timely and efficient delivery.
- Provide accurate, valid, and complete information by using the right methods and tools.
- Resolve customer complaints and issues by clarifying problems, researching answers, and implementing solutions.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints in our CRM system.
- Follow communication procedures, guidelines, and policies to meet customer service standards.
- Stay updated on product knowledge, company services, and industry trends to provide informed support.
**Work Environment:**
- Fully remote position; candidates must have a quiet, dedicated workspace and reliable internet connection.
- Flexibility to work varying shifts as needed, including evenings and weekends.
TRAINING SHIFT: Mon-Fri 9:00 am-5:30 pm EST
(Training last for 3-6 weeks - virtual with camera on)
TRAINING:
Mon-Fri 9-5:30 PM EST
SHIFTS:
Mon-Fri (maybe a saturday - unlikely)
10:00 am - 6:30 pm est
11:00 am - 7:30 pm est
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .
Skills and Requirements
-1-3+ years of experience in a customer service representative role either in on-site retail or remote call center role
-1-2+ years' experience working with pharmacy/healthcare related phone calls
- Must have experience working off daily/ weekly metrics
- Experience handling 60-80 inbound calls a day
- Strong data entry/ typing experience
-Must have stable WiFi
-Proven customer service skills in previous experiences null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Customer Care Representative - REMOTE_ jobs in Tempe
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