ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
DIBS Beauty
Los Angeles, CA, United States
4 weeks ago Be among the first 25 applicants This range is provided by DIBS Beauty. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $70,000.00/yr We are seeking a proactive and detail-oriented Customer Success Manager to lead and oversee our dedicated customer
Job Source: DIBS BeautyBrookshires Grocery Company.
Los Angeles, CA, United States
**Customer Experience Manager** **Location:** West Monroe, LA ****Job Summary**** Manages front end operations and staff to promote high level of engagement and customer satisfaction. Proactively addresses issues and concerns through effective communication, adherence to Company policies, and thorough training of front end partners. Ensures adequ
Job Source: Brookshires Grocery Company.Five Below Inc
Covina, CA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Covina, CA 91722 time type Full time posted on Posted 2 Days Ago job requisition id JR36870 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are f
Job Source: Five Below IncFive Below Inc
El Monte, CA, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations El Monte, CA 91731 time type Full time posted on Posted 2 Days Ago job requisition id JR40213 At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go &
Job Source: Five Below IncFive Below
Alhambra, CA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll
Job Source: Five BelowMichael's
La Habra, CA, United States
Store - LA-LA HABRA, CADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Oper
Job Source: Michael'sMichaels Stores
, CA, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsMenifee-30274 Haun Rd time typeFull time posted onPosted Yesterday job requisition idR00127982 Store - MENIFEE, CA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to suppo
Job Source: Michaels Stores24 Seven Talent
Los Angeles, CA, United States
Our client is a well-known beauty company that specializes in customized skincare and haircare solutions that are both sustainable and budget-friendly. As a customer insight driven company, they focus on customer feedback and satisfaction to grow their brand. Customer Experience Manager Overview: As a seasoned leader, the Customer Experience Manag
Job Source: 24 Seven Talent, CA, United States
**Customer Experience Manager - 26221**
Location: LOS ANGELES, CA, United States
Posting Start Date: Jul 15, 2021
Posting End Date: Jul 20, 2021
Share: **Job Description**
**Description**
**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Your Career with Air Canada**
At Air Canada, safety and our customers are at the centre of everything we do. Its our promise to fly every mile in their shoes, and to treat every traveler with care and class.
Our ambition is to become a top ten global airline in everything we do, and our employees play an important role in getting us there. Our Skytrax 2019 Best Airline in North America award, voted on by our customersthe eighth time weve received this recognition in the last nine yearshighlights our commitment to the highest level of service. It is a testament to the strong engagement of Air Canada's 32,000 diverse and vibrant employees, which is essential to delivering excellent service to the 48 million customers we carry each year.
We have been named one of Canadas top 100 employers for the sixth consecutive year, recognized for our work environment, support and engagement programs, and generous benefits offered to our employees and their families. When we win, we win together as one Air Canada. As our national carrier we #FlytheFlag proudly, bringing a little Canada to the world, wherever we go; come fly it with us!
**Customer Experience ManagerAirports**
As a Customer Experience Manager Airports, you will play an important leadership role in our ambition to be a top ten global airline. Your priority will be to ensure the airline safely delivers on and exceeds our customers expectations of their Air Canada experience. By creating a safe, positive, and accountable environment, your dedication to customer service excellence and glowing hearted hospitality will allow you to anticipate and deliver on our customers needs, while providing proactive and empathetic leadership to our team.
**Your deliverables will include**
* Responsible for all areas of regulatory, finance and safety, ensuring that all Air Canadas Standard Operating Procedures (SOPs) are adhered to (both Above the Wing & Below the Wing staff);
* Co-ordinates operational activities with contracted Ground Handlers at these stations;
* Responsible for individual performance management, identification of developmental needs and management of under-performance by coaching and counselling third parties;
* Representing our brand and company vision for customer service excellence;
* Understanding our internal and external customers by anticipating needs and delivering on promises;
* Caring for our customers in difficult situations;
* Building and nurturing trusting relationships. Fostering employee development by empowering, coaching and supporting our team to be their very best,
* Embodying and modelling our Air Canada Flight Path, behavior:
+ Treating customers and employees with care & class;
+ Demonstrating to employees how we are building a top ten global airline and how to create customer loyalty, daily;
+ Ensuring all Air Canada family members provide glowing-hearted hospitality at all customer touchpoints;
+ Understanding, following and promoting Air Canadas safety first, always culture & ensuring a safe environment for our customers and colleagues.
**Qualifications**
* Effective Decision Making;
* Strong interpersonal skills (organizational, team oriented & focused);
* Entrepreneurial & self-managed abilities;
* A minimum of two years previous Customer Service management experience;
* A genuine passion for creating and leading a global top ten Airline customer and employee experience;
* Ability to develop trust and rapport;
* An entrepreneurial, energetic and tenacious attitude;
* Ability to work flexible schedules;
* Ability to adapt to new technology and to share that knowledge;
* Must be eligible to obtain necessary credentials and clearances including FAA, TSA, Port Authority, U.S. Customs Seals and U.S. Postal
**Linguistic Requirements**
Based on equal qualifications, preference will be given to bilingual candidates.
**Diversity and Inclusion** Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees unique contributions to our companys success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
#J-18808-Ljbffr
Customer Experience Manager jobs in , CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.