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Strategic Initiatives & Program Support Manager

Charlotte, NC, United States

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description Partner with the EFCC Financial Intelligence Unit (FIU) leadership team and across EFCC to ensure the successful creation, implementation, and maintenance of effective transaction monitoring, list screening, and analytics programs.

Provide project management support, develop/manage project deliverables and facilitate coordination and execution of strategic initiatives. Oversee exam and issue management, including coordinating responses and resolution plans, tracking and reporting on open issues, and creating documentation for closure.

Act as a thought leader on improving process flows and interaction models across the FIU. Confidently represent FIU priorities, ideas and requirements when interacting with Executive Leadership, Business Lines, and Lines of Defense.

Provide procedure review and governance, including guidance on creation of new procedures and feedback to improve or update procedures. Conduct Product Risk Management (PRISM) reviews to determine impact to Transaction Monitoring, and provide FIU responses/requirements. Maintain FIU Financial Crimes and Operational Risk and Control Self-Assessments (RCSA). Coordinate and update FIU training materials.

Basic Qualifications

- Bachelor's degree, or equivalent work experience

- Typically more than 10 years of applicable experience

Preferred Skills/Experience

Must possess advanced knowledge of Anti-Money Laundering (AML) regulations, and regulatory trends impacting Transaction Monitoring

Must be a self-starter – takes initiative and anticipate what is needed next

Must demonstrate strong analytical, problem-solving and negotiation skills; ability to influence and partner across all levels of leadership and working styles

Relevant knowledge of Risk and Control Self-Assessments.

Experience with Product Risk Management, or equivalent (e.g., business initiative risk evaluations)

Demonstrated Project Management experience

Strong leadership and management skills of processes, projects and people

Expert written and verbal communication skills

Proficient computer skills with advanced Microsoft Office proficiency and familiarity with Archer preferred

CAMS certification preferred

NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $123,165.00 - $144,900.00 - $159,390.00Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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