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Vets Hired
San Diego, CA, United States
About the job Senior Technical Support Engineer REMOTE What You Will Be Doing We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team. What You Need for this Position Excell
Job Source: Vets HiredVets Hired
San Diego, CA, United States
About the job Audiovisual Remote Technical Support Engineer Why We Want You: You have experience and working knowledge of installing/supporting audiovisual systems in commercial and professional business environments. You have a strong knowledge of audiovisual best practices, as well as killer customer service skills, and you pay attention to the
Job Source: Vets HiredVets Hired
San Diego, CA, United States
About the job Audiovisual Remote Technical Support Engineer Why We Want You: You have experience and working knowledge of installing/supporting audiovisual systems in commercial and professional business environments. You have a strong knowledge of audiovisual best practices, as well as killer customer service skills, and you pay attention to the
Job Source: Vets HiredTandem
San Diego, CA, United States
Compensation ranges from $18.50 - $21.50/hr depending on location and shift. GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and
Job Source: TandemCollabera
San Diego, CA, United States
Description Home Search Jobs Job Description Technical Support Engineer Contract: San Diego, California, US Salary: $45.00 Per Hour Job Code: 350334 End Date: 2024-07-05 Days Left: 28 days, 3 hours left Apply Top Technology Client looking for Technical Support Engineer in San Diego, CA Position: Technical Support Engineer Location: San D
Job Source: CollaberaCanonical
San Diego, CA, United States
Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our cus
Job Source: CanonicalLHH Recruitment Solutions
San Diego, CA, United States
Technical Support II LHH Recruitment Solutions is seeking a Tech Support II specialist who will investigate, research, and resolve complex software application issues and operating system modification requests. The perfect candidate will also serve as a mentor for junior members of the team, providing technical expertise and service support. Locat
Job Source: LHH Recruitment SolutionsHowden Group Holdings
San Diego, CA, United States
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent
Job Source: Howden Group HoldingsSan Diego, CA, United States
About the job Technical Support Agent- OVERNIGHT (Remote)
Position Description
Our Tech Support team is looking for a career-driven individual who likes a fast-paced support role. This is an entry-level position with a lot of room for growth and upward mobility. We promote from within, so this is a chance to get in on the ground floor and work your way up. If you like working with computers, customer service and a fast-paced work environment, please apply!
Shifts:
Friday-Tuesday 10:30PM-7:00AM (overnight)
Why We Need You
Provide first level problem solving for Point of Sale hardware and software and other products, including, but not limited to, operational and technical problems
Utilize service management systems gathering and maintaining service incident data
Contribute to the KCS knowledge management system and adhere to and continually review published escalation and workflow procedures based on ISO 9000, and departmental written workflow procedures
Ability to work a variety of shifts, including weekends, holidays, and overtime as requested, perform to defined standards, carry out special work assignments, and meet all conditions of employment
Work in a team environment participating as a team member, focusing on continuous improvement and total customer satisfaction, building a relationship with our customers
Perform customer service administrative task as assigned and understand customer database and processing customer part requests
Work within KCS environment, required testing to reach preferred status as requested
Decisions are limited and routine for which clearly defined procedures are documented
Must display genuine concern and ownership for customers' situations
Exercise sound judgement and analytical skills in determining a resolution to problems
Provide and obtain general information which is technical in nature
Work with moderate supervision
What We're Looking For A minimum of one-year Customer Service experience. Helpdesk experience preferred.
Call Center experience a plus.
Problem solving, communication skills, typing, and basic Windows computer knowledge is required.
Networking experience is desired.
Reliable internet required with Broadband or fiber.
Ability to work at a secondary location in case of ISP outage.
AAS degree in electronics technology, computer science, or its equivalent is a plus.
A+ certification and Microsoft certifications are also a plus
Email Alert for Technical Support Agent- OVERNIGHT (Remote) jobs in San Diego, CA, United States
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