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Doughboy Restaurant Group
Oak Brook, IL, United States
Job Description Job Description Rich Labriola, the visionary behind Doughboy Restaurant Group, including Labriola Chicago, Labriola Oak Brook, and Stan's Donuts, is embarking on an exciting journey of expansion and refinement in the hospitality industry. With new concepts on the horizon and a commitment to setting new standards for excellence, we
Job Source: Doughboy Restaurant GroupSunbelt Rentals
Chicago, IL, United States
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowled
Job Source: Sunbelt RentalsGrainger
Alsip, IL, United States
Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedic
Job Source: GraingerPublicis Groupe
Chicago, IL, United States
Publicis Sapient: At Publicis Sapient, we help companies and the public sector keep up with the pace of technological, societal, and cultural change—all while meeting the ever-evolving demands and expectations of their customers. How? By elevating customer experiences, modernizing organizations and unlocking value through technology and data. By s
Job Source: Publicis GroupePublicis Sapient
Chicago, IL, United States
Job Description Job Description Company Description Publicis Sapient: At Publicis Sapient, we help companies and the public sector keep up with the pace of technological, societal, and cultural change—all while meeting the ever-evolving demands and expectations of their customers. How? By elevating customer experiences, modernizing organizations
Job Source: Publicis SapientThe Reynolds and Reynolds Company
Chicago, IL, United States
Position description: Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-winning sales, service, and support have made us one of the most recognized and respected companies in the automotive industry. As a Parts Manager your primary focus will be to est
Job Source: The Reynolds and Reynolds CompanyVerve Group
Chicago, IL, United States
** Client Service Manager, Managed Service** * Account Management * Chicago, United States ** Client Service Manager, Managed Service** ** Job description** **Who we are** Verve Groups consumer-first advertising suite is a leader in consolidating data, demand and supply technologies to create better business outcomes for advertisers and publish
Job Source: Verve GroupTektronix, Inc.
Chicago, IL, United States
** Territory Service Manager** Operating Company: Tektronix category: Manufacturing & Operations location: Chicago, Illinois, United States Posting Date: Aug 3rd 2021 Job Schedule (FT/PT): Full-time Job Level: Manager with Direct Reports Requisition Number: TEK010067 JOB DESCRIPTION We believe that cultivating a deeper s
Job Source: Tektronix, Inc.Chicago, IL, United States
**Service Manager**
**Job Number: 22-01028**
Use your skills where innovative technology solutions begin. Eclaro is looking for a **Service Manager** for our client in **Chicago, IL.*** Responsible for the full suite of Service Management functions for the newly acquired clients business.
* The goal of the team is to oversee and input into processes that govern our IT estate and support our business.
* Responsible for ensuring that risk to clients environments is limited through the management of ITSM processes.
* Responsible for the owning the IT Service Delivery relationship with a particular customer group ensuring the smooth running of the IT Services to those customers
* Will act as a liaison between the business units and the IT departments within client, which are responsible for providing Business-as-usual IT Services and to ensure that excellent working and strategic relationships are developed and maintained.
* Responsible for managing the relationships with key IT departments and ensure that the IT Service delivered is fit form purpose and meets contractual obligations.
* 5+ years' experience in IT Service Management
* 5+ years managing IT customers in a fast-moving CD/CI environment (preferably within a financial services environment)
* Experience of Service Management in both B2B and B2C environments especially within customer facing roles
* Experience of managing a wide spectrum of stakeholders and demonstrate an ability to manage upwards
* Excellent written and verbal communication skills
* Ability to manage, prioritize and successfully execute multiple tasks and activities
* Demonstrate cross-group collaboration and organization skills
* Eager to learn and quick to learn
* Interest in financial products
* Ability to lead technical conversations with various technical support groups
* Calm under pressure through demanding challenges
* Detail-oriented with the ability to follow processes and procedures
* Ability to adapt to changes in processes and products
* Ability to resolve problems and own issues until full resolution
* ITIL V4 Foundation level (Minimum)
* Must have strong customer / stakeholder management skills, and a strong understanding of multiple ITSM processes (Incident, Problem, Change, Release and Service).
* Previous experience in managing in a fast-moving Service Delivery Lifecycle
* Experience of working in a global organization which offers 24x7 across different geographical locations and awareness of the cultural challenges this brings
* Experience of delivering within a multiple service support team, in a complex business environment
* 401k Retirement Savings Plan administered by Merrill Lynch
* Commuter Check Pretax Commuter Benefits
* Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro
**Service Manager**
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Service Manager jobs in Chicago, IL, United States
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