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Trystar Inc
Houston
Job Description Job Description Job Title: Customer Technical Support - Engineering Job Description: Trystar is a leader in power inverters, distribution equipment, and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing
Job Source: Trystar IncMacroFab Inc
Houston, TX, United States
Technical Support -Customer Service Representative MacroFab is redefining electronics manufacturing. Our focus is to enable businesses around the world to create great products faster than ever before. Not only do we enable our customers to build great things, but we enable our team to build the solutions of tomorrow. Come join a rapidly growing te
Job Source: MacroFab IncMacroFab
Houston
Job Description Job Description Technical Support -Customer Service Representative MacroFab is redefining electronics manufacturing. Our focus is to enable businesses around the world to create great products faster than ever before. Not only do we enable our customers to build great things, but we enable our team to build the solutions of tomorro
Job Source: MacroFabCanonical - Jobs
Houston
Job Description Job Description Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners
Job Source: Canonical - JobsACUITY BRANDS LIGHTING, INC.
, TX, United States
Acuity Brands Manager Technical Support in Guadalupe , Mexico We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more
Job Source: ACUITY BRANDS LIGHTING, INC.Canonical - Jobs
Houston, TX, United States
Job Description Job Description Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical's Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners
Job Source: Canonical - JobsSiemens Energy
Houston, TX, United States
A Snapshot of Your Day: This role will be part of a team of technical support engineers within the Global Services team in Compression business. The team is passionate about supporting turbo compressors product line and consistently works with various internal and external team members. How You’ll Make an Impact: Be part of the global CP Custome
Job Source: Siemens EnergySiemens Energy
Houston, TX, United States
A Snapshot of Your Day: This role will be part of a team of technical support engineers within the Global Services team in Compression business. The team is passionate about supporting turbo compressors product line and consistently works with various internal and external team members. How You’ll Make an Impact: Be part of the global CP Custome
Job Source: Siemens Energy, TX, United States
About the Company:
Robert Madden Industries, LTD. is a heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day and Night equipment alongside a generous line of parts and supplies. After 43 years in business, the company has 21 locations across the state of Texas. The company is uniquely situated in the market because it is large enough to serve many locations in Texas while retaining the family-owned feel that started in 1979.
About the Position:
Robert Madden Industries seeks a motivated, energetic, and qualified professional to join the Technical Services Department.
Essential Responsibilities:
Deliver post-sales technical support to dealers/contractors and customers to analyze and recommend solutions to and resolve problems concerning HVAC equipment installation and operation.
Handle a high call volume of customer calls via our Technical Support Line.
Provide onsite systems/equipment assessment and technical support.
Provide technical training on products to the dealer/contractor personnel.
Prepares and delivers reporting to external customers, internal customers, and manufacturers of problem situations and resolutions proposed.
Facilitating resolution of consumer complaints.
Minimal overnight travel required in the designated territory and periodically to various locations throughout the continental United States.
Education, Experience, Qualifications, Attributes:
Minimum two-year AS/HVACR technical degree plus 5 years of appropriate fieldwork experience in installation, service, and maintenance of residential and commercial HVAC systems or a minimum of 10 years of appropriate fieldwork experience.
Solid understanding of the HVAC industry from sales, installation, and service perspective.
Should possess advanced skills and extensive troubleshooting of HVAC/HVACR installation and maintenance problems.
Strong analytical/problem-solving skills.
Exceptional communication skills.
Ability to present technical training to medium/large audiences in a classroom environment.
Ability to manage multiple priorities.
Proficient in conflict resolution.
Must be able to climb ladders physically, access roofs, and enter and maneuver in tight spaces such as crawl spaces and attics. Work in extreme hot and cold climates for up to 4 hours.
Professional Personality.
Enjoy working in a fast-paced, team-oriented environment.
Computer Skills:
Aptitude to learn and understand the operation of product-specific software and apps.
Proficient with Microsoft Office applications. Specifically, Outlook, Word, Excel, and PowerPoint.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
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Customer Assurance Manager: HVAC Technical Support jobs in , TX, United States
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