Customer Service Representative
Baltimore, MD, United States
Answer calls and respond to emails.
Handle customer inquiries both over the phone and by email.
Research required information using available resources.
Manage and resolve customer complaints.
Provide customers with product and service information.
Enter new customer information into the system.
Route calls to the appropriate resource.
Follow up on customer calls where necessary.
Document all call information according to standard operating procedures.
Apply Today - Gain Access to Immediate Employment Opportunities!
Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.
Why Abacus? Competitive Pay Rates
Excellent Culture
Meaningful Employment
Potential for Growth
When you apply, your experience may be considered across business verticals: Abacus Staffing - Multi-Client General Staffing
Abacus Solution Group - Professional Placement
Harrison Richard Group - Accounting & Finance
Abacus Security Services
Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.
Ideal Candidate will possess: Minimum of 6 months experience in this position
Flexibility to align your experience with a broad range of assignments
Meet physical, aptitude, educational and minimum experience criteria