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IT Support Desk Analyst

Dallas, TX, United States

Summary

As an IT Support Desk Analyst, you will be responsible for the following:

Essential Functions

Administer and maintain hardware and software

Troubleshoot a wide range of issues in a Microsoft environment

Troubleshoot proprietary / 3rd party software and hardware

Add technological value to the business process by participating in ongoing and new projects

Responsible for researching and purchasing IT equipment

Qualifications and Skills

High school diploma with previous experience; Bachelor's Degree strongly preferred

1+ years of related IT/Development work experience highly preferred

Scripting a plus

Should enjoy learning about new technology, collaborating in groups and working with people

Working knowledge of basic PC hardware and software functionality

Ability to communicate effectively and concisely, both verbally and in writing

Comfortable lifting and carrying at least 50 pounds

Ability to multi-task and maintain good communication is a must

Team player with a good attitude and the ability to be assertive

Must be able to pass a criminal background check, drug screen, and credit check to client-required standards

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