Int'l Logistics Operations Specialist

Davidson, NC, United States

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

This position has been designated as onsite.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE !

Family building benefits include fertility coverage and adoption/surrogacy assistance.

401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

Paid time off, including in support of volunteer and parental leave needs.

Educational and training opportunities through company programs along with tuition assistance and student debt support .

Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) !

Responsibilities:

Superuser and Planner of daily booking management via TMS (Transportation Management System) with ocean carriers, freight forwarders, and NVOCC.

Create and maintain standard work and standard operating procedures that support the Booking Management Strategy of International Operations.

Secure advance bookings and tender shipments to appointed carriers in compliance with the global routing guide

Build and maintain a logistics route program to establish sailing schedules for all carriers and regions

Connect daily with internal customers, external suppliers and global freight forwarders throughout Asia Pacific, Europe, the Middle East, and the Americas.

Track and trace international shipments and manage exceptions to ensure timely delivery.

Use visibility tools to help manage exceptions and monitor on-time booking requests, confirmations, and delivery.

Meet or exceed established KPIs (Key Performance Indicators) and have the ability to drive critical timelines to completion

Liaise with internal departments across business units on issues related to international logistics.

Perform other duties associated with international logistics as required while maintaining a customer-focused approach.

Support Activities & Collaboration:

Support the tactical execution of the International Logistics Operations Strategic Roadmap with a focus on optimization and improvement of cost, quality, and delivery.

Support centralized management for international logistics operations, partnering with both internal and external parties including internal procurement, site materials teams, internal trade compliance, external brokers, NVOCCs, carriers, and freight alliances.

Support visibility solutions that enable stakeholders to seamlessly access and share data regarding logistics costs, transit times, and real-time market conditions.

Leverage cross-functional collaboration with procurement, trade compliance, and freight pay & audit teammates to establish a clear definition of normal and abnormal conditions with KPIs in international operations. Assist with root cause analysis and resolution of abnormalities (e.g. rolled bookings, bookings rejections/cancellations, blank sailings, etc.)

In partnership with Procurement, track market conditions and provide alternative solutions to improve cost and service based on evolving market conditions

Manage transit & dwell of every point in the process dwell at the manufacturing point, transit to port, dwell at the port, ocean transit, dwell at the arrival port.

Partner with Procurement by analyzing total landed cost from pick up to final delivery.

Support industry best practices by recommending and supporting the implementation of tactical solutions (process and technology) with internal clients and external service providers.

Partner with trade compliance on related international transaction holds to ensure timely review and resolution without service disruption.

Qualifications:

3+ years of experience in international logistics operations, including import/ export functions and freight procurement

Thorough understanding of Incoterms, ocean booking process, letters of credit, and customs formalities for imports and exports

Experience in the implementation and operation of web-enabled Transportation Management systems

Bachelor's degree required

Global Freight Forwarding experience is a plus

Key Competencies:

Strong knowledge of the booking process with ocean carriers (NVOCC), truckers, and drayage companies

Strong analytical skills for efficient data extraction and comparison

Ability to influence change effectively across internal and external stakeholders

Excellent verbal, written, and presentation skills

The ability to function as a leader, an individual contributor, and in a team environment. Display the ability to shift priorities as required by the logistics organization and its internal customers

Support performance metrics and evaluate internal and external service providers

Demonstrate skills in resolving business challenges

Ability to anticipate problems and diffuse impacts in adverse market conditions

Ability to multitask and ability to work under time constraints and business priorities

Mindset for continuous improvement & opportunities to refine standardized processes

Maintain strong customer focus

Experience with Lean concepts such as Six Sigma to drive problem-solving

Salary: $68,800 - $91,200 base salary.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.