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Carmax
San Francisco, CA, United States
6077 - Santa Rosa - 2783 Corby Avenue, Santa Rosa, California, 95407 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, during, and after the ser
Job Source: CarmaxPyramid Consulting Group
San Rafael, CA, United States
Our client, a luxury fashion brand, is hiring Customer Advisors to join the team at their Montecito location. Candidates must have open availability to work a full-time retail schedule including weekends and holidays as needed. Job Duties Include: Provide memorable customer service experience Network to attract new customers and develop a customer
Job Source: Pyramid Consulting GroupSlash
San Francisco, CA, United States
[Full Time] Customer Success Advisor (EST) at Slash (United States) | BEAMSTART Jobs Customer Success Advisor (EST) Slash United States Date Posted 16 Aug, 2023 Work Location San Francisco, United States Salary Offered $40000 — $60000 yearly Job Type Full Time Experience Required 1+ years Remote Work Yes Stock Options No Vacancies 1 available
Job Source: SlashSchnitzer Steel Industries Inc
American Canyon, CA, United States
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales positio
Job Source: Schnitzer Steel Industries IncJiffy Lube
Benicia, CA, United States
Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service Advisor offers service recommendations, impartial advice, and detailed service information and communicates any concerns or special circumstances tha
Job Source: Jiffy LubeBest Buy
Vallejo, CA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyBest Buy
San Francisco, CA, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyCyber Crime
Martinez, CA, United States
Cybersecurity Customer Technology Advisor Kyndryl At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. View company page At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kynd
Job Source: Cyber CrimeRichmond, CA, United States
[Full Time] Customer Advisor at Moxion Power Co. (United States) | BEAMSTART Jobs Customer Advisor Moxion Power Co. United States
Date Posted
20 May, 2023
Work Location
Richmond, CA, United States
Salary Offered
Not Specified
Job Type
Full Time
Experience Required
3+ years
Remote Work
No
Stock Options
No
Vacancies
1 available
About Us
Moxion is a vertically integrated manufacturer of all-electric mobile power and energy storage solutions. We have developed commercial-scale, powerful, silent, and emissions-free mobile battery stations that are designed to replace traditional diesel generators in most applications today. We’re pioneering mobile energy storage technology, leveraging vertical integration and a software-enabled service model to deliver last-mile electrification for our customers and communities. The Moxion team is a passionate group of humans who care about the environment and disrupting the diesel economy. Come build the first distributed utility with us, propelling the biggest energy transformation of our lifetime.
The Role
As our Customer Success Advisor, you will work closely with the Customer Success Manager to ensure that our customers receive the best possible experience while using our products. You will help build strong relationships with customers, troubleshoot technical issues, and develop strategies to improve customer retention. You will also receive and make outbound calls to support sales activities, promote new products, and resolve issues. Additionally, you will work with technicians and engineering teams to ensure that service is delivered successfully with a high focus on process improvement.
What you'll do:
Collaborate with the Customer Success Manager to develop and maintain overall strategies
Work closely with B2B customers to understand their needs, troubleshoot technical issues, and ensure that they are satisfied with our products or services
Receive and make outbound calls to support sales activities, promote new products, and resolve issues
Maintain detailed records of customer interactions and accounts
Communicate regularly with customers and provide regular progress updates
Develop and maintain strong working relationships with B2B customers
Work with technicians to ensure that service is successful
Collaborate with the team to identify and implement strategies to improve customer retention and success
Continuously work to improve customer satisfaction metrics and key performance indicators
Provide feedback to the product development team to improve the quality and usability of our products or services
Skills to be successful:
Strong oral and written communication skills are crucial, ability to think clearly, analyze quantitatively, and problem-solve
Customer success and technical experience in a related industry
Ability to work in process driven environment
Excellent Teamwork, Communication, and Interpersonal Skills
Pay Equity
Moxion is committed to the principle of pay equity – paying employees equitably for substantially similar work. Compensation displayed is a range. Maximum amounts are reserved for those candidates that exceed all experience and background requirements. We reserve the right to offer compensation based on level of experience. Moxion has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay within the San Francisco Bay area. If you live outside that region, the range is subject to change.
Base pay is one part of our total compensation package and is determined within the range provided above. This provides the opportunity to progress as you grow and develop within a role.
At Moxion you get
Health, dental, and vision coverage, PTO, competitive equity & compensation packages, free lunch, coffee, and snacks onsite, flexible work from home (for some roles), free tax advisory services, access to Mountain Hardware, Columbia, Sorel, & Prana employee stores and discounts, company swag, investment in professional development courses, and parental leave program.
We Value
People are at the core of Moxion’s values. We care about growth for our people and team, and this translates to an open and transparent culture. Moxion believes that diversity is as core to our business as the underlying products and technology we’re developing. Diversity in people leads to diversity of thought and different perspectives to draw from, often resulting in a new or unique way of approaching or solving a problem. Diversity drives innovation.
Moxion is looking for candidates who identify with different races, religions, national origins, age groups, genders, or gender identities, and we don’t discriminate against marital status, physical or mental disability, health or medical conditions, military and veteran status, genetic information, and other classifications that may or may not be protected by law. If you can bring a unique perspective or experience to our company, please apply.
Moxion is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process, please let our recruiting team know.
About Moxion Power Co. Mobile Energy Storage Technology Company Size: 251 - 500 People Year Founded: 2020 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Customer Advisor jobs in Richmond, CA, United States
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