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Nothing Bundt Cakes #216
Gilbert, AZ, United States
Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Bring The Joy! At Nothing Bundt Cakes, the Guest Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests
Job Source: Nothing Bundt Cakes #216Nothing Bundt Cakes #5
Scottsdale, AZ, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #5ASM Global
Glendale, AZ, United States
Guest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operati
Job Source: ASM GlobalNothing Bundt Cakes #5
Phoenix, AZ, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #5Sonesta International Hotels
Phoenix, AZ, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsValleywise Health System
Phoenix, AZ, United States
Reporting to the Manager of Volunteer & Guest Services, the Guest Service Representative serves as a resource for patients, visitors, and staff. This position provides a positive first impression to all customers of Valleywise Health. Consistently works to determine guests' needs and seek resolution in order to provide an outstanding experience at
Job Source: Valleywise Health SystemNCG Hospitality
Scottsdale, AZ, United States
Embark on an exciting journey in the hospitality industry at Scottsdale North/Perimeter Center Hilton Garden Inn, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $18.00 per hour** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventu
Job Source: NCG HospitalityHilton Garden Inn
Scottsdale, AZ, United States
Embark on an exciting journey in the hospitality industry at Scottsdale North/Perimeter Center Hilton Garden Inn, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $18.00 per hour** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventu
Job Source: Hilton Garden InnTempe, AZ, United States
Additional Information Overnight shift, Pay: $20.60/hour, Valid driver's license required
Job Number 24086447
Job Category Rooms & Guest Services Operations
Location Courtyard Phoenix Airport, 2621 South 47th Street, Phoenix, Arizona, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Email Alert for Guest Service Representative jobs in Tempe, AZ, United States
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