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Nothing Bundt Cakes #5
Scottsdale, AZ, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #5Nothing Bundt Cakes #5
Phoenix, AZ, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #5Valleywise Health System
Phoenix, AZ, United States
Reporting to the Manager of Volunteer & Guest Services, the Guest Service Representative serves as a resource for patients, visitors, and staff. This position provides a positive first impression to all customers of Valleywise Health. Consistently works to determine guests' needs and seek resolution in order to provide an outstanding experience at
Job Source: Valleywise Health SystemSonesta International Hotels
Phoenix, AZ, United States
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technol
Job Source: Sonesta International HotelsHilton Garden Inn
Scottsdale, AZ, United States
Embark on an exciting journey in the hospitality industry at Scottsdale North/Perimeter Center Hilton Garden Inn, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $18.00 per hour** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventu
Job Source: Hilton Garden InnNCG Hospitality
Scottsdale, AZ, United States
Embark on an exciting journey in the hospitality industry at Scottsdale North/Perimeter Center Hilton Garden Inn, now hiring a Hotel Guest Service Representative! ** Starting wage for this position is $18.00 per hour** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while they choose their adventu
Job Source: NCG HospitalityInTown Suites
Gilbert, AZ, United States
Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. Position Summary: The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front of
Job Source: InTown SuitesCourtyard Marriott
Phoenix, AZ, United States
Embark on an exciting journey in the hospitality industry at Phoenix Avondale/West Courtyard, now hiring a Hotel Guest Service Representative Part Time! ** Starting wage for this position is $16.00 per hour but final wage will be based on experience** EWe are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flouris
Job Source: Courtyard MarriottGilbert, AZ, United States
Benefits:
401(k) matching
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Bring The Joy!
At Nothing Bundt Cakes, the Guest Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community. But it gets even better:
· Enjoy your evenings: We close earlier than most food service jobs.
· We offer flexible work schedules.
· We’re keeping it casual. T-shirts and sneakers are where it’s at!
· Cake discounts. Yummm!
· You don’t have to be 18 to work here, so students can join us.
· This job is fun. It’s literally a piece of cake!
· This is a great place to make new friends!
· You’ll get trained. Not only on crafting cake, but on growing your career.
· We love to celebrate and bring joy to the community.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant’s Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Flexibility to work various shifts, including mornings, evenings, weekends and holidays, based on changing business demands.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
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Email Alert for Guest Service Representative jobs in Gilbert, AZ, United States
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