Global Account Manager

Columbus, OH, United States

A Little About Us

EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere. EDB empowers enterprises to control risk, manage costs and scale efficiently for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast-growing PostgreSQL community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy systems and break data silos while leveraging enterprise-grade open source technologies. EDB delivers the confidence of up to 99.999% high availability with mission critical capabilities built in such as security, compliance controls, and observability. For more information, visit www.enterprisedb.com

Global Account Manager

Location

Remote- US - Preferred location near New York City

About the Role

EDB is seeking a results-driven Global Account Manager to join our growing team. You will be

responsible for cross-selling and up-selling within the North America region but covering accounts that are geographically dispersed worldwide. The role will involve managing and building out relationships within existing and potentially new EDB enterprise customers. Accountability will also extend to overall relationship returns, the cross-selling of new EDB solutions, as well as expansion and up leveling of executive relationships.

Responsibilities:

Build, develop and maintain an actionable global account business plans that ensures attainment of assigned revenue targets

Keep abreast of any new developments or competitive information that may enhance or threaten existing revenue

Work with other EDB business stakeholders to develop replies to RFI and RFP's, where necessary

Work closely with the EDB Marketing team to secure the participation of EDB customers at internal and external events

Solicit and provide feedback from EDB customers to the EDB Product and engineering team to enhance product development tied directly to customer needs

Create and execute a long-term business plan, including strategies, goals, quotas, and analytics.

Develop collaborative working relationships across the organization in pursuit of the company’s overall business goals.

Create and cultivate a feedback loop with customer success, marketing, finance, and other key regional stakeholders.

Build peer to peer relationships across EDB and clients C Suite

Engage strategic business partners (SI, GSI and Alliance Partners) to drive customer business outcomes

Develop trusted advisor status and relationships with key global accounts, customer stakeholders, and executive sponsors globally

Resolve client issues and inquiries at a senior level across a global book of business

Generate ideas to support customers and enhance brand awareness

Utilize client feedback to improve the customer experience

Ensure global key accounts have brand consistency and stay updated with EDB product and solution launches

Team with technical, marketing, and local field sales specialists to identify and capture revenue opportunities

Provide consolidated global forecasts for all revenues across all global accounts and subsidiaries

Model complex Investment and ROI business analysis and present and implement business and technical solutions strategies.

Foster a team environment and encourage global collaboration across all aspects of the organization to ensure delivery of account objectives and KPI's.

Find and identify potential Global Key Accounts and build and execute engagements

Qualifications:

15+ years of experience selling business solutions to Global Enterprise Business accounts, especially to C Suite Executives within Banking, financial services, and insurance industries

Proven and consistent successful track record of annual revenue target attainment

Well-developed professional business acumen and ability to communicate business value propositions to senior executives within global accounts

A proficient awareness of the financial operational process within the Banking, financial services, and insurance industries

An expert in team selling environments with solid interpersonal, presentation and communication skills, in addition to being flexible and quick thinking

Ability to build, develop and deliver complex business case workshops, produce business case reports, and lead multi-stakeholder and executive meetings

Ability to build trust and credibility and manage complex contract negotiations

Good technical comprehension of selling technology solutions to lines of business

Ability to travel when required and work across multiple time zones

Educational qualifications at Degree level

EDB is committed to supporting our employees' overall well being by offering a range of benefits and resources to promote a healthy work-life balance and wellness. We provide access to Modern Health to aid employees in health and wellness tips and practices, as well as Wellness Fridays extending to December 2024! Check out our career site for more information on perks and benefits and reach out to our Talent Acquisition team for region specific benefits.

We know it takes a unique mix of people and skills to help us in our mission to supercharge Postgres, and we understand that not everyone will check every box. We’d love to hear from you and we want you to apply!

EDB is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. EDB was built on a commitment to trust and respect each other and to embrace an array of people and ideas. These values remain at the center of our culture and are key to our company’s integrity.

EDB does not seek or accept unsolicited resumes or CVs from recruitment agencies. EDB and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment related to unsolicited resumes or CVs except as required in a written signed agreement between EDB and the recruitment agency or party requesting payment of a fee.

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