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CompQsoft
Colorado Springs, CO, United States
Apply Description Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Requirements Security Clearance: Active S
Job Source: CompQsoftKavaliro
Colorado Springs
Our client is seeking a Tier I Help Desk Technician for a contract to hire scenario. DUTIES: Provide first level support for all PCs, Printers, Thin Clients, Point of Sale Terminals, and all applications. Performs required installs, configurations, and maintena...
Job Source: KavaliroS4 Inc. Specializes In Providing Enterprise Inform
Colorado Springs, CO, United States
Job Title: Help Desk/Shift Operator Work Location: Annapolis Junction and Colorado Springs, CO Clearance: Current/active DoD Secret Clearance and TSA suitability Education & Experience: Bachelor's degree in related field or 3+ years related experience in a technical field in lieu of a degree Schedule: Rotating shifts covering 24 x 7 x 365 work
Job Source: S4 Inc. Specializes In Providing Enterprise InformDeloitte
Colorado Springs
Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a tea
Job Source: DeloitteDeloitte
Colorado Springs
Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a tea
Job Source: DeloitteTeamLogic, Inc.
Colorado Springs, CO, United States
Benefits: Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach, TeamLogic IT he
Job Source: TeamLogic, Inc.TeamLogic IT, Colorado Springs, CO
Colorado Springs, CO, United States
Benefits: Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance About TeamLogic IT TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach, TeamLogi
Job Source: TeamLogic IT, Colorado Springs, CONANA Regional Corporation
Colorado Springs
**Overview** **Work Where it Matters** RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At RiverTech, the work you do every day makes a difference
Job Source: NANA Regional CorporationColorado Springs, CO, United States
Client Service Technician - Help Desk Support
S2Technologies is currently seeking personnel with help desk support experience. As a Client Service Technician/Help Desk Specialist you will provide end-user, system, and network support. This position is responsible for hands-on and/or remote work on end-user and shared devices, firmware, and software, local and network logical objects/structures on PSFB unclassified and classified, wired and wireless, and local and virtual private network (VPN) networks. This includes but is not limited to troubleshooting/installing from the communication to the end device. The qualified candidate shall perform the following tasks:
Experience/Responsibilities:
Possess 3 years of Helpdesk Support Experience.
Basic understanding of networking, including OSI model concepts, basic understanding of the concepts and functionality of Windows Operating Systems as well as Microsoft Office Products (Word, Excel, PowerPoint).
Experience involving the receipt, installation, configuration, connection, management, maintenance, reconnection, replacement, upgrading, updating, investigation, troubleshooting, repair, verification of proper operation, and uninstallation/removal of approved end-user and shared devices.
Experience with two or more of the following; desktop computers, laptop computers, tablets, smart-phones, Voice-over-Internet Protocol (VoIP) and analog/digital telephones, printers, scanners, multi-function devices (MFDs)/multi-function printers (MFPs), digital senders, TACLANES (encryption devices), VDI clients peripheral and component equipment
firmware and software, and local and network logical objects/structures
Computer accounts, user accounts, group accounts, electronic mail (e-mail) accounts, and associated structures, shared network resources, websites, public key infrastructure (PKI) certificates, and credentials
Understand and adhere to the Standard Operating Procedures (SOP) of the organization, and adhere to all site-specific policies and procedures.
Accurately document all customer contact via the Ticketing system to include detailed issues reported and provide ticket updates, through incident resolution.
Monitor all network capabilities, functions, and performance utilizing means as provided customers such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources, and create trouble tickets on all issues observed.
Ability to work in a fast-paced environment.
Ability to work with people and varied organizations via email or telephone and calmly extract knowledge of the issue to determine the root cause of the problem.
Education:
BA/BS preferred
Certifications:
IAT Level II
Security Clearance:
Secret Clearance Required
Other Position Requirements:
S2Technologies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, sexual orientation, gender identity, physical or mental disability, protected veterans status, or any other status protected by the laws or regulations in the locations where we operate.
Email Alert for Help Desk Specialist jobs in Colorado Springs, CO, United States
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