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Job Description Customer Service Rep - 41328 **Description**
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Location: San Diego, CA
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Company Description
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summary Part-time position, 20 hours a week 1st shift **Shift days and times must be verified What you'll do on a typical day Customer position available in Bay City MI. This is a PART TIME position, 20 hours a week. Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed: At a minimum, you'll need: required-skills: High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. Own Transportation