Retail Manager - Atlanta, GA
Atlanta, GA, United States
**Retail Manager**
** **Atlanta, GA / Full Time****
Weezie is a high-end direct to consumer bath brand redefining what luxury looks like today. Were looking for an enthusiastic Manager to help us transition our Buckhead pop up store into our first flagship retail experience and community center. You will report into Weezies Community Manager and own the entire in-store experience including maintaining facilities, managing visual merchandising, running day-to-day operations and staffing. You will be responsible for everything from executing nitty gritty tasks (ie restocking inventory) to assisting with larger, more strategic tasks (ie executing in-store events and engaging with our community on social). Were looking for someone who can take initiative with little direction, is excited to lead a team of keyholders and associates, and feels passionate about the Weezie brand and community.
**What you'll do:**
* Liaise between the retail team and the Weezie corporate team, providing status updates and holding the store accountable to goals and KPIs
* Creatively engage our Atlanta customer community by executing store events, merchandising the space, managing the @weezieatlanta Instagram, etc.
* Work cross-functionally to log and share recurring customer inquiries, concerns and feedback with our corporate team to continuously improve the business
* Act as the hostess of our store by offering a personable and impressionable experience, focusing on building a relationship with our customers that lasts beyond the retail floor
* Serve as the voice of Weezie to customers by telling our story, solving real-time issues, answering questions, and responding to feedback
* Maintain opening, closing, and other daily functions of our retail space such as: offering prompt service, closing the sale, replenishing the sales floor with inventory, and keeping the space organized and clean
* Master all store processes and policies so youre the go-to for customer and employee questions
****Who you are:****
* You have 3-5 years of retail or customer service experience and ideally 1-2 years of managerial experience
* You are an empathetic and effective communicator who understands others perspectives and can adapt communication accordingly
* You are positive, kind, sincere, & patient
* You love providing and receiving feedback
* You are organized, self-motivated, adaptable, & a strategic problem solver
* You take initiative and own any job given to you from start to finish with a Ill figure it out mentality
* You have a strong sense of integrity and accountability
****What you can expect:****
* Work from our happy, light-filled store located in the East Andrews shopping center in Buckhead during store hours (generally Tuesday-Saturday, though flexibility is required)
* You will have the ability to earn overtime pay through participation in off hours events and activations
* Access to Weezie HQ team through happy hours and other events
* Generous employee discount
* Benefits - Medical, Dental, Vision
* The support of a team that works hard but also knows how to #enjoythestay
* Email [email protected] with the subject line Retail Manager. Please include a cover letter outlining why you are the perfect candidate for this role and a *1 page* resume.
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