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  • Alvarez & Marsal Europe

    Executive Assistant - Corporate Performance Improvement Practice

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    Description Summary Alvarez & Marsal is seeking a dynamic, enthusiastic Executive Assistant (EA) to join the Corporate Performance Improvement (CPI) team. This position requires a hybrid schedule of 4 days in-office and 1 day remote per week. Standard working hours are 8:30am - 5:30pm. Our EAs are made up of a team of experienced professionals w

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Performance Improvement Consultant

Washington, DC, United States

Leads, conducts and/or facilitates multidisciplinary improvement activities to ensure the highest quality patient care outcomes for Children's National Health System. Serves as a role model and expert in the use of the Model for Improvement, Lean, and change theory . Acts as a catalyst for the development of innovative solutions to health care problems. Supports activities related to creating a quality culture, ensuring regulatory compliance and strengthening pediatric improvement science.

The Radiology Department needs Performance Improvement Consultant to lead quality assurance, safety event follow-up, continuous performance improvement projects, regulatory preparedness, educating technologists, RNs, and radiologists on QAPI methods, supporting faculty with QA efforts. Requires excellent presentation skills.

Qualifications:

Minimum Education

Bachelor's Degree health related field (Required)

Master's Degree (Preferred)

Minimum Work Experience

2 years Quality improvement experience in a hospital setting and three years clinical experience or clinical exposure. (Required)

Required Skills/Knowledge

Must have knowledge of and the ability to apply quality management/continuous quality improvement concepts to health care issues. Must be proficient in Model for Improvement and Lean or demonstrate the ability to quickly acquire Lean skills.

Must be detail oriented, analytic, able to facilitate multidisciplinary improvement teams and negotiate conflict.

Must be proficient in MS Office Suite; possess excellent interpersonal skills and excellent oral and written communication skills

Functional Accountabilities

Improvement Science: Provides consultation, team facilitation and leadership to clinical, medical, administrative and interdisciplinary teams regarding

performance improvement (PI) methodologies; assisting teams in executing change, achieving desired outcomes, and sustaining then

spreading effective change and redesign.

Educates multidisciplinary teams in Lean methodologies then coaches teams to achieve desired outcomes.

Establishes and maintains collaborative working relationships and effective communication to facilitate improvements, fostering

collaboration, partnership, innovation, customer service, and effective teamwork.

Education Uses data to determine educational needs and program content then develops education plans to close identified knowledge and performance gaps.

Educates departments, teams and staff on PI and quality , including organizational PI methodology and Lean techniques using adult learning theories.

Quality Data Management Assists teams in collecting, aggregating then analyzing data, and developing realistic improvement plans.

Collaborating with team members, develops metrics, data tools, and effective reports to facilitate decision-making and spur improvement.

Organizational Accountabilities

Organizational Commitment/Identification Partner in the mission and upholds the core principles of the organization

Committed to diversity and recognizes value of cultural ethnic differences

Demonstrate personal and professional integrity

Maintain confidentiality at all times

Customer Service Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication Demonstrate collaborative and respectful behavior

Partner with all team members to achieve goals

Receptive to others' ideas and opinion

Performance Improvement/Problem-solving Contribute to a positive work environment

Demonstrate flexibility and willingness to change

Identify opportunities to improve clinical and administrative processes

Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility Use resources efficiently

Search for less costly ways of doing things

Safety Speak up when team members appear to exhibit unsafe behavior or performance

Continuously validate and verify information needed for decision making or documentation

Stop in the face of uncertainty and takes time to resolve the situation

Demonstrate accurate, clear and timely verbal and written communication

Actively promote safety for patients, families, visitors and co-workers

Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

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