Vice President Payment & Compliance Operations
Foster City, CA, United States
Tipalti is looking to hire a VP of Payments and Compliance Operations within the Operations organization reporting into the Chief Customer & Operations Officer. This role will own all aspects of the Payments, FX, Fraud, Risk Management and KYC operations at Tipalti. This leadership role is a blend of strategy, business development and operations at scale.
Why join Tipalti?
Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 3000 global customers, Tipalti is one of the most valuable private fintech companies in the world.
At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
In This Role, You Will
Manage Tipalti Payment Operations including SLAs, reconciliation, redundancies and reporting
Bring to market new payment methods, routes and countries in partnership with the product team
Manage strategic partnerships with Tipalti’s bank and network partners including commercial arrangements, pricing, new capabilities, service management etc
Develop and operationalize new payment partnerships as necessary in support of the company strategy and product roadmap
Develop and execute for a fully redundant global payments infrastructure to support Tipalti’s growth and its client’s needs
Design a fraud and risk management strategy to support Tipalti’s global payment volume
Design and implement KYC processes for onboarding customers in a frictionless way ensuring we meet our compliance and regulatory requirements
Lead Global Payments, FIU, Fraud and KYC operations team with a focus on delivering a delightful customer experience
Build, organize and scale the teams in an efficient manner as the company continues to grow and expand rapidly both geographically and its product lines
Identify and implement opportunities for automating operations to drive quality and efficiency
Run business reviews with leaders and key stakeholders related to the payment operations and compliance operations
About You
Extensive experience managing payment operations at a significant scale
Experience leading and managing global operations teams at scale in the areas of payment operations, risk management, fraud, FX and related areas
Experience establishing and managing strategic partnerships with banks and global payment and card networks
Demonstrated ability to design and deliver strategic programs across the organization
Experience in standardization, leveraging internal/external tools to drive automation
Strong communication, partnership, and stakeholder management skills
Proven track record of delivering solutions while working in partnership with many teams such as implementation, support, technology, compliance and operations.
Data driven with strong analytical skills
Project Management and Business Analysis experience
Commercially-focused and entrepreneurial - willingness to roll up sleeves and get creative to find solutions.
Motivated self-starter with great interpersonal and communication skills
Bachelor’s Degree required, MBA preferred
Anticipated base pay rate for this position: 250K-270K USD
Variable pay rate will be paid in addition to base salary noted above.
Interested in learning more about us?
Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 98% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.
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