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MW Logistics
Dallas, TX, United States
Account Manager- Operations MW Logistics is currently positioning itself for growth. We are seeking people for Account Manager- Operations to join our team. The Core responsibilities of the position include: Serve as an advocate and liaison for MWL clients to ensure overall customer satisfaction. Expand current customer accounts through ongoing
Job Source: MW LogisticsMW Logistics
Dallas, TX, United States
Account Manager- Operations MW Logistics is currently positioning itself for growth. We are seeking people for Account Manager- Operations to join our team. The Core responsibilities of the position include: Serve as an advocate and liaison for MWL clients to ensure overall customer satisfaction. Expand current customer accounts through ongoing
Job Source: MW LogisticsAutodesk
Plano, TX, United States
**Job Requisition ID #** 24WD76426 **Position Overview** If you are passionate about revenue operations and mergers and acquisitions, then this is the role for you. The M&A Accounting Operations team supports company-wide strategic initiatives such as those revolving around our business model transformation, mergers and acquisitions and digital fin
Job Source: AutodeskCS Recruiting
Plano, TX, United States
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Job Source: CS RecruitingDSV A/S
Lancaster, TX, United States
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, proce
Job Source: DSV A/SHamlyn Williams
Dallas, TX, United States
Hamlyn Williams is working with a Global Advisory and Leading Tech Firm seeking an experienced Accounting Operations Specialist to join their Kennett Square or Denver team. This role is to sit out of their Kennett Square, PA office or Denver, CO office This is an on-site position Responsibilities: Give support to hedge accounting consultants Gene
Job Source: Hamlyn WilliamsIntegrative Emergency Services
Dallas
Job Description Job Description Integrative Emergency Services, LLC (“IES”) is seeking a Revenue Cycle Operations Manager who will be responsible for managing the global client revenue cycle AR processes, ensuring data accuracy and leading project management strategies. Will be driving the efficient collection of receivables, to maximize colle
Job Source: Integrative Emergency ServicesIntegrative Emergency Services
Dallas
Integrative Emergency Services, LLC (“IES”) is seeking a Revenue Cycle Operations Manager who will be responsible for managing the global client revenue cycle AR processes, ensuring data accuracy and leading project management strategies. Will be driving the efficient collection of receivables, to maximize collections and produce accurate reporti
Job Source: Integrative Emergency ServicesDallas
Job Description Job Description Account Manager- Operations
MW Logistics is currently positioning itself for growth. We are seeking people for Account Manager- Operations to join our team.
The Core responsibilities of the position include:
Serve as an advocate and liaison for MWL clients to ensure overall customer satisfaction.
Expand current customer accounts through ongoing relationship development.
Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
Follow MWL processes and procedures while ensuring the customer system and process set-up is correct to ensure the team’s success in executing shipments.
Update internal tracking and reporting systems throughout the day to maintain accuracy in KPI’s.
Monitor and ensure accurate billing issues are resolved – this is at the customer level. Bringing up concerns, informing MWL of updates you are informed of. Ensuring any modifications or set-ups are completed.
Communicating with assigned customer base as the single point of contact
Solution Sourcing daily: researching and identifying (current and proactively) and thinking critically to determine the best course of action and recommendations of solutions.
Score Cards for designated customers (compliance)
Awards Compliance
Sales Functions – Spot Boards – Account Growth
Presentation / Public Speaking skills
Professional Qualifications and Experience:
Bachelor's degree
Experience in the transportation/logistics (trucking) industry
Working knowledge of McCleod Software– preferred
Track revenue, margin, and load count growth for assigned customers to help identify organic growth patterns.
Track and monitor Primary Tender Acceptance, Tender rejections, On- time pick up and on time delivery metrics for assigned customers and ensure that MWL is meeting/ exceeding customer expectations.
Set up weekly/monthly/Quarterly business reviews with assigned customers and develop relationships with customers.
Characteristics for Success in This Role:
Empathetic – deeply understand the goals, drivers, and needs of others.
Service-oriented – ready to go the extra mile for their clients.
Strategic – does not get trapped in the weeds, understands the bigger picture.
Proactive – does not wait to act, is in charge.
Responsible – takes responsibility for their actions and outcomes; is accountable to other.
Good communicator – writes and speaks for impact; confirms that the other side has the same understanding.
Is prepared – does not get hit with surprises; does the preparation work that other skip.
Great listener – active listener, makes sure the other side feels head.
Forward-looking – doesn’t just look in the rearview mirror; always asks “what’s next?”
Fact-based – based in reality; knows that “hope is not a strategy.”
Team Player – looks out for the team, collaborative.
Good Negotiator – looks for the win/win in every situation; grows the pie.
Trustworthy- earns and deserves the trust of customers and colleagues.
Email Alert for Account Manager - Operations jobs in Dallas
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