Business Lead Analyst

Jacksonville, FL, United States

The Business Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

Develop and provide overarching governance, timelines, and guidelines to support the USPB / Wealth / Infrastructure Technology prioritization Demand Management Processes

Participate in Technology Book of Work Demand Management Process and continued improvement

Day-to-day management of individual project responsibilities including milestone setting, task and actions management, co-ordination and execution of plan within required timelines and to stakeholder quality expectations.

Foster and maintain relationships with business stakeholders, support, testing and development team members

Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly

Has the ability to operate with a limited level of direct supervision.

Can exercise independence of judgement and autonomy.

Excellent analytical and problem solving skills

Consistently demonstrates clear and concise written and verbal communication skills

Acts as SME to senior stakeholders and /or other team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Other job-related duties may be assigned as required

Qualifications:

6-10 years experience

must be extremely organized, motivated and a self-starter

Ability to prioritize is key as is ability to juggle several tasks at once.

Must work well under pressure whilst, enthusiastic, hard-working and positive

Desire to improve processes

Track record as a Business Analyst within the Financial Services/Investment Banking industry.

Excellent oral and written communication skills and ability to facilitate discussions

Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

Team player and relationship management skills

Ability to work under pressure and manage tight deadlines

Ability to learn/understand some technical implications of system design

Willingness to ask questions, challenge the process and seek out answers

Ability to work independently, multi-task, and take ownership of various parts of a project or initiative

Preferred Knowledge of the Technology Software Development Life Cycle and demand management technology prioritization processes

Excellent analytical and problem solving skills

Education:

Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Business Strategy, Management & Administration ------------------------------------------------------

Job Family:

Business Management ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Primary Location:

Jacksonville Florida United States ------------------------------------------------------

Primary Location Full Time Salary Range:

$113,840.00 - $170,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

May 07, 2024 ------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting