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Stonebridge Companies
Loveland, CO, United States
City, State: Loveland, Colorado$55K The purpose of a GUEST SERVICES MANAGER is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. ESSENTIAL DUTIES AND RESPONSIBI
Job Source: Stonebridge CompaniesMy Place Hotels
Loveland, CO, United States
My Place Hotel-Independence is looking for motivated people to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused attitude Inf
Job Source: My Place HotelsStonebridge Companies
Loveland, CO, United States
City, State: Loveland, Colorado $15.75 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional gue
Job Source: Stonebridge CompaniesMy Place Hotels
Loveland
Job Description Job Description My Place Hotel-Independence is looking for motivated people to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friend
Job Source: My Place HotelsNothing Bundt Cakes #279
Fort Collins
Job Description Job Description The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role
Job Source: Nothing Bundt Cakes #279Nothing Bundt Cakes #279
Fort Collins, CO, United States
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our g
Job Source: Nothing Bundt Cakes #279Extended Stay America
Loveland, CO, United States
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines an
Job Source: Extended Stay AmericaNCG Hospitality
Fort Collins, CO, United States
Embark on an exciting journey in the hospitality industry at Fort Collins Home2 Suites, now hiring a Hotel Guest Service Representative! ** The starting wage for this position is $15.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while t
Job Source: NCG HospitalityFort Collins, CO, United States
Job Summary:
The Guest Services Ambassador (GSA) acts as the “face” of the hotel and is the main point of contact for guests. They are responsible for ensuring an excellent guest experience by conducting front desk operations in an efficient, accurate, and thorough manner. This role works closely with their peers in other departments as well to help provide an excellent guest experience.
Essential Job Functions:
Guest Relations:
Provide an excellent guest experience for all guests by greeting them warmly and providing assistance as needed
Conduct operational needs in an efficient and accurate manner to present as little difficulty to the guest as possible
Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities
Take steps to ensure the greatest guest satisfaction possible
Respond to situations as they arise and manage guest conflict
Operations: Inspect studios and public spaces daily according to company and brand standards
Be able to respond effectively and according to procedure in times of emergency
Ensure all policies and procedures are accurately followed at all times
Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events
Respond to guest service calls efficiently and expediently
Ensure safety of building and occupants; contacting emergency services/law enforcement when needed
Document work activity using the appropriate log and according to policy and procedure
Sales & Revenue: Executes the lead management process and completes all sales and marketing objectives as established by supervision
Review Studio Inventory daily to ensure maximization of studio revenue
Maintain effective sales of ancillary offerings to accommodate guests’ needs and maximize revenue
Follow revenue management guidelines as directed by supervision
Additional Duties: Laundry Duties: sorting, washing, drying, and folding of company linen and terry as well as general cleaning/maintenance of the House and Commercial Laundry facilities.
Cross-train on the duties of all non-management staff members and performs those duties as needed or when requested by supervision
All other duties as assigned by supervision
GSA’s are required to stay on site for their entire shift until relieved. A paid 30 minute meal break is provided in consideration. The meal break is to be taken as available.
This job description is intended to describe the general nature and level of work being performed by people assigned to this role. It is not intended to be a comprehensive list of activities, duties, or responsibilities that are required of the employee. Additional duties and responsibilities may be required of the job holder based upon business needs and at the request of management.
Sandpiper Property Management, LLC (SPM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, job transfer, leaves of absence, compensation, and training.
SPM expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Improper interference with the ability to SPM’s employees to perform their expected job duties is absolutely not tolerated.
Sandpiper Property Management, LLC and all affiliated organizations are Drug Free Workplaces
Email Alert for Guest Services Ambassador jobs in Fort Collins, CO, United States
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