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My Place Hotels
Loveland
Job Description Job Description My Place Hotel-Independence is looking for motivated people to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friend
Job Source: My Place HotelsNothing Bundt Cakes #279
Fort Collins, CO, United States
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our g
Job Source: Nothing Bundt Cakes #279My Place Hotels
Loveland, CO, United States
My Place Hotel-Independence is looking for motivated people to become part of our Guest Services team! Monthly bonus potential! Flexible scheduling! Cross training! Growth potential! Responsibilities include all aspects of guest accommodations including: Reservations/Check-ins/Check-outs Having a positive, friendly, customer-focused attitude Inf
Job Source: My Place HotelsHome2 Suites
Fort Collins
Job Description Job Description Embark on an exciting journey in the hospitality industry at Fort Collins Home2 Suites, now hiring a Hotel Guest Service Representative! ** The starting wage for this position is $15.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious
Job Source: Home2 SuitesHome2 Suites
Fort Collins, CO, United States
Embark on an exciting journey in the hospitality industry at Fort Collins Home2 Suites, now hiring a Hotel Guest Service Representative! ** The starting wage for this position is $15.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while t
Job Source: Home2 SuitesNCG Hospitality
Fort Collins, CO, United States
Embark on an exciting journey in the hospitality industry at Fort Collins Home2 Suites, now hiring a Hotel Guest Service Representative! ** The starting wage for this position is $15.00 per hour but the final wage will be based on experience** We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish while t
Job Source: NCG HospitalityStonebridge Companies
Loveland, CO, United States
City, State: Loveland, Colorado $15.75 The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES: Operate the front desk according to standard operating procedures and with exceptional gue
Job Source: Stonebridge CompaniesStonebridge Companies
Loveland, CO, United States
City, State: Loveland, Colorado$55K The purpose of a GUEST SERVICES MANAGER is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing performance objectives linked to revenues, business effectiveness and efficiencies and delivering exemplary customer service. ESSENTIAL DUTIES AND RESPONSIBI
Job Source: Stonebridge CompaniesFort Collins
Job Description Job Description The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servants Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Email Alert for Guest Service Representative jobs in Fort Collins
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