Lab Infrastructure Services Engineer

Santa Clara, CA, United States

Title: Lab Infrastructure Services Engineer-5506

Location: Santa Clara, CA (Onsite)

Duration: Long term contract

Openings: 3

Job Description

The lab infrastructure services engineer is responsible for the daily operations and maintenance of the Custom Compute and Storage (CCS) product labs. The person in this contract position is expected to have a deep understanding of data center management, Perform various tasks on different projects of CCS Engineering labs.

Required Skills

3-5 years of technical experience, in a large-scale data center or IT infrastructure environment.

Manage and maintain the lab infrastructure, including servers, networking equipment and HW components

A minimum of 3-5 years of related experience in the engineering lab environment

Commitment to Quality

Great communication skills with accountability to internal customers and Labs

Experience with standard lab equipment (e.g., Racks, test bed benches, switches, and power supplies)

In-depth knowledge of System/OS level TCP/IP Networking is a must.

Must be able to lift 50 lbs. and work inside a data center environment

Must be able to rack-mount servers and connect required cabling

Must be able to work extended hours inside a data center environment

Must be able to work with minimal supervision

Must be willing to work onsite

Excellent interpersonal and communication skills, as well as oral and written skills.

Required Education:

Proven experience as a systems or network administrator in a R&D or IT environment.

Desired Skills:

Familiar with the installation, operation, repair and troubleshooting of data center infrastructure, including LAN TCP/IP knowledge related to problem research.

Excellent communication skills and ability to collaborate effectively with diverse teams.

Strong analytical and problem-solving skills with a keen attention to detail.

Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

Proactive to identify and come up with solutions to lab needs

High level of flexibility

Additional Information

This position's primary focus, at this time, will be to support CCS R&D labs located in Santa Clara.

Product labs support and on building, enhance, and maintain highly available infrastructure.

Ability to work independently or as a team on repetitive physical tasks without direct supervision after initial on-the-job training on tasks as outlined below:

Install, configure, and maintain lab-specific hardware and software applications and tools used by research teams.

Document HW setups, and best practices for knowledge sharing and reference.

Removal of end-of-life hardware from engineering labs

Strong knowledge of networking concepts, protocols, and technologies (e.g., TCP/IP, VLANs, routing, switching).

Proficiency in Linux and Windows server administration and troubleshooting.

Assist in asset and HW components inventory management (GLPI)

Test HW boards and server components

Troubleshooting power distribution unit (PDU) and network switch related issues

Should be flexible to work with remote teams in India to debug any lab-related issues.

General housekeeping of labs

Proven ability to work independently and manage multiple tasks and priorities in a fast-paced environment.

Please ensure that candidates submitted for consideration meet the outlined qualifications and possess relevant experience in R&D Lab or IT environments.

Emphasize candidates' experience with Data Ceter, Systems administration, automation, and collaboration within cross-functional teams.

Timely follow-up and responsiveness to inquiries are appreciated, as we aim to fill this position promptly with the most qualified candidate.

About Us:

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including , , , , , , , or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.