Sr. Staff DevOps Engineer – Lab Infrastructure

San Jose, CA, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

The Senior Staff DevOps Engineer – Lab Infrastructure will be primarily responsible to operate and manage lab infrastructure (on prem and co-location facility), automate lab tasks. Utilize tools like Netbox to maintain Infrastructure Inventory and ownership. Managing, and supporting KVM/ESXI/OpenStack Virtual machine infrastructure.

The Engineering team develop innovative solutions that are transforming the internet security business, and millions of users rely on our service for data protection and comprehensive security. We also provide real-time analytics to our customers for unmatched visibility and maintain a state-of-the-art NOC. The development team works on integrating new OS and packages to support our Cloud infrastructure as well as public cloud infrastructure. Being responsive to our customers and delivering industry-leading mission-critical solutions require precise engineering and a philosophy of continuous improvement, both areas in which Zscaler engineers excel.

Responsibilities/What You’ll Do

You will collaborate with the lab ops team to manage operate (Ops and SecOps) lab infrastructure in HQ lab as well as co-location facility.

You will build the backlog in identifying automation tasks to improve the efficiency of the lab ops team which are addressing day to day lab task tickets.

You will work on automation tasks using Ansible, Terraform and Python scripts.

You will manage and resolve tickets to provide Developers requested Infrastructure KVM/ESXI/OpenStack environment.

You will maintain accurate lab inventory data in NetBox tool to aid efficient operation of the lab.

Qualifications/Your Background

A minimum of 10 years’ experience with the software infrastructure focused roles supporting Linux/FreeBSD platform

Strong understanding of Linux/FreeBSD packaging concepts (dependencies, conflicts, repositories, package signing)

Programming skills in Python, Perl, Ansible, Terraform and Shell scripting.

Broad and in-depth knowledge and technical experience with Windows/Linux or FreeBSD operating systems and/or Virtual environments and related hardware.

Experience with cloud technologies such as OpenStack, VMware, AWS, Azure, GCP.

Extensive experience with Exchange, Active Directory, DNS, DHCP, Computer Security and/or Networking Protocols.

Experience with server hardware (x86 processor architecture, memory, BIOS)

Experience with types of storage drives (S-ATA, SAS, NVMe, etc.)

Ability to independently set priorities and resolve complex problems in a fast-paced environment.

Experience with high-bandwidth, high-speed storage networks and data archiving systems.

Proficient interpersonal and communication (verbal and written) skills, with ability to work independently and interact with a multi-disciplinary staff in a team environment.

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$178,500 — $210,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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