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NAFSA
Washington, DC, United States
The Senior Technology Operations Specialist ensures the efficient operation of on-premises and cloud-hosted networks, servers, databases, software, and equipment as well as ensuring that end users are receiving the appropriate desktop support assistance. This position works closely with the Senior Director, Technology and business decision makers i
Job Source: NAFSAPiper Companies
Arlington, VA, United States
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington, VA. Onsite Work in Arlington, VA) : Shift : Monday-Friday: 7:00AM-4:00PM EST MUST HAVE AN ACTIVE SECRET OR TS CLEARANCE MUST HAVE A COMPTIA SECURITY+ CERTIFICATION Responsibilities: Provide Tier 2 IT support for e
Job Source: Piper CompaniesPiper Companies
Washington, DC, United States
Zachary Piper Solutions is seeking a Help Desk Specialist to provide Tier II IT support on a 5-year DoD program in Arlington, VA. Onsite Work in Arlington, VA) : Shift : Monday-Friday: 7:00AM-4:00PM EST MUST HAVE AN ACTIVE SECRET OR TS CLEARANCE MUST HAVE A COMPTIA SECURITY+ CERTIFICATION Responsibilities: •Provide Tier 2 IT support for
Job Source: Piper CompaniesPiper Companies
Arlington, VA, United States
Zachary Piper Solutions is seeking a Help Desk Technician to support a long-term government program supporting CISA/ DHS. The Help Desk Technician will be providing onsite incident response to civilian Government agencies and critical asset owners experiencing cyber-attacks. The role involves immediate investigation, mitigation plan development
Job Source: Piper CompaniesBCMC, LLC
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Job Source: BCMC, LLCAndersen
McLean, VA, United States
The Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You
Job Source: AndersenMindlance
Washington, DC, United States
Job Description: PURPOSE: Designs, implements, and maintains databases with respect to access methods, access time, batch processes, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Maintains database dictionaries and integrates systems through database design. Maintains and docume
Job Source: MindlanceGovCIO
Arlington, VA, United States
Overview GovCIO is currently hiring for a Senior Service Desk Analyst to provide Tier 3 Help Desk operations for a government enterprise application. This position will be located in Arlington, VA and will be a fully on-site position. The Senior Service Desk Analyst provides technical and operational support to customers, as well as works closely
Job Source: GovCIOWashington, DC, United States
Career Opportunities with Pacific Office Automation
Careers At Pacific Office Automation
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Current job opportunities are posted here as they become available.
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation , you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
As an IT Technical Account Manager (TAM) your responsibility is to support our current client base in a post-sales relationship. This includes all aspects of the Information Technology sale including; post-sales calls, directing the client with on-boarding, conducting network discoveries, and providing technical direction and support. Complete quarterly business reviews, maintain a good working technology relationship with current clients and sales engineers.
A comprehensive consultation with IT clients at the highest technical levels on a quarterly basis.
Provide Technical recommendations during the initial sales process, presenting the components of the Maturity Model and assist with a Technology roadmap.
Work in a team environment with other TAM’s that support our clients.
Design, write and develop a scope of work for IT applications and hardware installations.
Facilitate meetings and strategic planning sessions with current clients in order to satisfy, retain and expand our account base.
Providing training, development, and direction of IT Engineers that support over 200 Outside Sales Representatives.
Developing and maintaining a 'trusted advisor' relationship with the current IT service desk, sales teams, and clients.
Ongoing development and understanding of key vertical market trends, regulations, and compliance requirements. Ongoing development of IT and industry knowledge.
Qualifications
3-5 years experience as a Technical Account Manager
Bachelor’s degree in Business, Computer Science, or Management Information Systems
Net+ Certified, MCP, MCA, MCSE, Cloud, Firewall
Knowledge of IT managed services, IT Project engineer, sales experience, coupled with management in a technical field
A good understanding of general IT operations and service management
Risk mitigation, security, web technologies, routing, exchange, active directory and servers
Cloud technologies AWS, Email, and Server migration, VPN technologies, data migration, systems integration, VMware, Hyper V, etc.
Trips, clubs, awards, group events, team building
Matched 401k
Medical/Dental/Vision/Life insurance plans
Company car / monthly car allowance
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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Email Alert for IT Technical Account Manager jobs in Washington, DC, United States
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