Patient Service Specialist - Medical Front Office
Plano, TX, United States
Overview:
Baylor Scott & White Institute for Rehabilitation
Location: Plano (15th), TX
Patient Service Specialist (PSS)
Hours: Mon/Wed 8a-4p Tues/Thurs 7a-6p and Fri 8a-2p
Full Time
Compensation depends upon candidate’s years of experience and internal equity.
This is an entry-level position.
Starting salary: $18 per hour based off experience
Benefits of becoming a Patient Service Specialist with us:
We strive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Health, Dental, and Vision insurance; Life insurance; Prescription coverage
Paid Time Off (PTO) and Extended Illness Days (EID)
A 401(k) retirement plan with company match
Short and Long Term Disability
Personal and Family Medical Leave
PSS Ladder Program
*Eligibility and effective dates vary
Responsibilities:
We are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently. Someone who can provide outstanding customer service in a fast paced environment. We process referrals, schedule patients complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed. Clinic hours are M/W from 8a-4p T/TH 7a-6p and F 8a-2p.
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Qualifications:
HS diploma or GED is required
Preferred Experience
Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration
Additional Data:
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.