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KBR
San Antonio
Title: Help Desk / Systems Administrator Belong, Connect, Grow, with KBR! KBR's Defense Systems Engineering (DSE) business unit is seeking a Help Desk / Systems Administrator to join our Cyber Security Solutions (CSS) Operating Unit. CSS delivers defensive cyber services and solutions to the DoD, Federal Agencies, and Intelligence Community. The Di
Job Source: KBRBrake Check
San Antonio
Job Description Job Description We are seeking a dedicated IT Infrastructure Support Specialist to join our team, serving as the primary resource for general IT support at our retail locations. Your responsibilities will encompass planning, monitoring, troubleshooting, implementation, maintenance, and repair of various devices including desktops,
Job Source: Brake CheckBrake Check
San Antonio, TX, United States
Systems/Help Desk Analyst Department: Information Technology Location: San Antonio, TX START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3113675&source=3113675-CJB-0) We are seeking a dedicated IT Infrastructure Support Specialist to join our team, serving as the primary resource for general IT suppo
Job Source: Brake CheckKBR
San Antonio, TX, United States
Title: Help Desk / Systems Administrator Belong, Connect, Grow, with KBR! KBR's Defense Systems Engineering (DSE) business unit is seeking a Help Desk / Systems Administrator to join our Cyber Security Solutions (CSS) Operating Unit. CSS delivers defensive cyber services and solutions to the DoD, Federal Agencies, and Intelligence Community. The
Job Source: KBRP3S Corporation
San Antonio
Job Description Job Description Job Title: Help Desk Tier Clearance Required: TS Required; TS/SCI preferred. Type of Work: FTE – Federal Contract Location: San Antonio, TX – 100% onsite Salary Range: DOE within the market range Job Summary: Seeking a Help Desk Technician to work 100% in-house. The HD will be responding to, assisting with,
Job Source: P3S CorporationTeracore, Inc.
San Antonio, TX, United States
100% On-site -- Joint Base San Antonio (JBSA) Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the mis
Job Source: Teracore, Inc.Teracore
San Antonio, TX, United States
100% On-site -- Joint Base San Antonio (JBSA) Teracore is a Service Disabled Veteran Owned Small Business (SDVOSB) classified management consulting and information technology services firm. We are committed to creating and maintaining a corporate environment and culture that promotes long-term employment. Diverse talents help us to achieve the mis
Job Source: TeracoreB.E.A.T. LLC.
San Antonio, TX, United States
Job Title: Help Desk Specialist Location: San Antonio, TX (Remote but live in or near San Antonio, TX) Clearance: Secret Certification: CompTIA Security+ Two years of experience in customer service, at least two of which were on a Help Desk Experience with Incident management, Problem management, Knowledge management. Ability to follow establ
Job Source: B.E.A.T. LLC.San Antonio
Systems/Help Desk Analyst
Department: Information Technology
Location: San Antonio, TX
START YOUR APPLICATION (rmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3113675&source=3113675-CJB-0)
We are seeking a dedicated IT Infrastructure Support Specialist to join our team, serving as the primary resource for general IT support at our retail locations. Your responsibilities will encompass planning, monitoring, troubleshooting, implementation, maintenance, and repair of various devices including desktops, laptops, mobile devices, telecommunications, and network equipment. You will also manage user accounts and ensure compliance with corporate security policies, maintaining thorough documentation of system configurations and equipment inventory.
Essential Functions
+ Device Management: Deploy, manage, monitor, and support all end-user devices, including desktops, laptops (Windows and MAC), mobile phones/tablets (Android and iOS), scanners, and printers.
+ Help Desk: Use Solarwinds Help Desk Software to create, monitor, update, document, and close support tickets. Identify trends and recommend changes to reduce incident rates.
+ Communication: Keep managers and key personnel informed of system status through timely communication and weekly reports. Proactively communicate with end users, providing updates on issues and periodic newsletters on trends and fixes.
+ System Access: Ensure continuous access to email, intranet, public internet, and other crucial business applications.
+ Support: Provide Tier I support for internet and telecommunication services at all store locations.
+ Management: Adjust repair orders/invoices due to POS software issues and manage operations reporting.
+ On-site Support: Visit store locations to install hardware/software and troubleshoot as needed.
+ Process Improvement: Review and improve processes, procedures, and technologies for better quality and efficiency.
+ Training: Stay updated on new technologies and participate in company-supported training and certification courses.
+ Availability: Provide support during weekends, holidays, and nighttime as required.
+ Other Duties: Perform additional duties as assigned.
Required Qualifications
+ Minimum age: 21 years
+ Authorized to work in the U.S.
+ Minimum 5 years of technical support experience
+ Minimum 3 years of help desk experience
+ Proficient in LAN, WAN, and wireless networking technologies
+ Strong knowledge of Microsoft Windows 7/8/10, laptop hardware, software, and OS
+ Proficient with Android and iOS mobile devices
+ Familiar with DOS Command Line Shell and Scripting
+ Proficiency in Symantec Ghost, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
+ Knowledge of Office 365 administration (Exchange, SharePoint, Lync, SkyDrive/OneDrive)
+ Understanding of network hardware, protocols, Internet standards (TCP/IP, DNS, DHCP)
+ Knowledge of computer security, including malware, antivirus, and Symantec Endpoint Protection
+ Strong troubleshooting skills for PCs, laptops, printers, and peripherals
+ Proficient in virus protection and diagnostic software
Preferred Qualifications
+ A+ certification
+ Network+ certification
+ Basic knowledge of MAC OS
Skills & Abilities
+ Exceptional people skills with a friendly demeanor
+ Positive attitude, strong work ethic, high motivation, and customer-focused mindset
+ Ability to diagnose and resolve computing problems onsite and remotely
+ Proficient in installing, configuring, and maintaining personal computers, networks, and related hardware/software
+ Strong problem-solving and independent thinking abilities
+ Effective communication skills, both written and verbal
+ Excellent organizational and time management skills
+ Ability to thrive in a fast-paced setting and meet tight deadlines
+ Maintain confidentiality of sensitive information
Travel
+ Up to 5% local travel is expected for this position.
Physical Demands/Work Environment
+ Regularly communicate with customers and team members
+ Long hours sitting and using office equipment/computers
+ Frequent use of hands/fingers for keyboard manipulation
+ Lift/move up to 10 pounds regularly and up to 25 pounds occasionally
+ Occasional standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling
+ Normal or corrected vision required
+ Work environment noise level is usually quiet to moderate
Additional Requirements
+ Acceptable criminal history background check
+ Valid driver's license with an acceptable driving record
If you are passionate about IT infrastructure support and meet the above qualifications, we encourage you to apply and become a vital part of our team!
START YOUR APPLICATION (rmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3113675&source=3113675-CJB-0)
Email Alert for Systems/Help Desk Analyst_ jobs in San Antonio
ⓘ There was an unexpected error processing your request.
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