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Loews Hotels
Rosemont, IL, United States
Front Office Agent Situated between the energy of Downtown Chicago and the convenience of the nations busiest airport, Loews Chicago OHare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an OHare Oasis. Performs a variety of gue
Job Source: Loews HotelsTrump International Hotel and Tower Chicago
Chicago
Job Description Job Description POSITION PURPOSE: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Serv
Job Source: Trump International Hotel and Tower ChicagoTrump Hotel Collection
Chicago, IL, United States
POSITION PURPOSE: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests in accordance with Five Star Service Standards. EXAMPLES OF DUTIES
Job Source: Trump Hotel CollectionSpanish Peaks Mountain Club
Chicago
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
Job Source: Spanish Peaks Mountain ClubMontage International
Chicago, IL, United States
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
Job Source: Montage InternationalCityscape Dental
Chicago, IL, United States
About Us: Do you have the drive and passion to help others improve their oral health in the way that we do? As a Front Office Coordinator , you will deliver best-in-class patient care and focus on putting every patient first, every visit. We are seeking a Front Office Coordinator to collaborate with our team to improve our patients dental health
Job Source: Cityscape DentalAccorHotel
Chicago, IL, United States
Company Description Swissôtel Chicago is a luxury 4 diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships
Job Source: AccorHotelOmni Hotels
Chicago, IL, United States
Location Chicago Hotel Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongs
Job Source: Omni HotelsChicago, IL, United States
Front Office Agent
Experience the Windy City from the heart of it all. Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Job Specific
Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
Obtain necessary credit and payment information from guests
Provide check cashing and foreign currency conversion for hotel guests
Coordinate with other hotel departments to satisfy guest requests
Provide detailed information about hotel facilities and operating hours
Adhere completely to all Loews Hotels Star Service Standards
Sell rooms in accordance with Front Desk sales strategies
Receive and transmit guest messages
Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
Distribute and coordinate completion of SQS survey cards during guest check-out
Read Group Profiles and Banquet Event information on a daily basis
Maintain the cleanliness and excellent condition of equipment and work area
Other duties as assigned
Maintains clean and excellent condition of Front Desk area
Maintains proper stock of all supplies in Front Office
Executes emergency procedures in accordance with hotel standards
Notifies appropriate individuals and departments of any problems or unusual matters of significance
Attends all appropriate hotel meetings and training sessions
Is polite, friendly, and helpful to guest, employees and management
Promotes and applies teamwork skills at all times
Complies with all hotel standards, policies, and rules
Complies with safety regulations and procedures
Remains current on hotel information and changes
General
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
General knowledge of hotel departments
Excellent communication skills oral and written
Excellent guest service skills
Knowledge of computer programs utilized in property management
Able to work a flexible schedule, including weekends and holidays
Must be able to stand for an eight-hour shift
Front Office Agent jobs in Chicago, IL, United States
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