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Loews Hotels
Des Plaines, IL, United States
Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis. Performs a variety of guest service acti
Job Source: Loews HotelsHyatt
Chicago, IL, United States
Description: Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquire
Job Source: HyattMontage International
Chicago, IL, United States
Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
Job Source: Montage InternationalWorldwide Flight Services
Chicago
Worldwide Flight Services - JobID: 1186489100 [Material Handler / Freight Handler] As an Office Agent at Worldwide Flight Services, you'll: Interface with U.S. Customs, and prepare all import and export documentation; Accept/distribute cargo in accordance with the applicable air carrier and Department of Transportation (DOT) regulations; Solicit or
Job Source: Worldwide Flight ServicesOmni Hotels
Chicago, IL, United States
Job Description The role of the Front Office Supervisor is to work in Front Desk and Guest Services areas to ensure all Omni policies, procedures, and standards are met as well as train, develop and motivate staff. Responsibilities To be thoroughly acquainted with all check-in policies and procedures. To be experienced with various guest scenar
Job Source: Omni HotelsOmni Hotels
Chicago, IL, United States
Location: Chicago Hotel Sweet Home for sure Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst
Job Source: Omni HotelsLifeStance Health Group
Park Ridge, IL, United States
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country
Job Source: LifeStance Health GroupHotel Felix
Chicago, IL, United States
The Hotel Felix is hiring a Front Desk Supervisor. The Front Office Supervisor will assist the Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the front office staff to ensure the highest quality of guest service. Come join an awesome team, and apply today! Responsi
Job Source: Hotel FelixRosemont, IL, United States
Front Office Agent
Situated between the energy of Downtown Chicago and the convenience of the nations busiest airport, Loews Chicago OHare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an OHare Oasis.
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Job Specific
Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
Obtain necessary credit and payment information from guests
Provide check cashing and foreign currency conversion for hotel guests
Coordinate with other hotel departments to satisfy guest requests
Provide detailed information about hotel facilities and operating hours
Adhere completely to all Loews Hotels Star Service Standards
Sell rooms in accordance with Front Desk sales strategies
Receive and transmit guest messages
Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
Distribute and coordinate completion of SQS survey cards during guest check-out
Read Group Profiles and Banquet Event information on a daily basis
Maintain the cleanliness and excellent condition of equipment and work area
Other duties as assigned
Maintains clean and excellent condition of Front Desk area
Maintains proper stock of all supplies in Front Office
Executes emergency procedures in accordance with hotel standards
Notifies appropriate individuals and departments of any problems or unusual matters of significance
Attends all appropriate hotel meetings and training sessions
Is polite, friendly, and helpful to guest, employees and management
Promotes and applies teamwork skills at all times
Complies with all hotel standards, policies, and rules
Complies with safety regulations and procedures
Remains current on hotel information and changes
General
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
General knowledge of hotel departments
Excellent communication skills oral and written
Excellent guest service skills
Knowledge of computer programs utilized in property management
Able to work a flexible schedule, including weekends and holidays
Must be able to stand for an eight-hour shift
Email Alert for Front Office Agent jobs in Rosemont, IL, United States
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